Equity in e-commerce accessibility: Gaps and opportunities for a research agenda

Abstract

E-commerce has been one of the main contributors to urban freight transport. However, equity studies related to e-commerce accessibility are still scarce in the literature. Equity is crucial in freight transportation to understand how access to places or goods is distributed between various social groups. Therefore, this paper aims to identify research opportunities related to equity in ecommerce accessibility through a systematic literature review. The results design a research agenda for future works. The main research gaps concern the use of utilitarianism, libertarianism, and capabilities approach to analyse e-commerce. The research opportunities are related to the use of different equity theories, proposing equity measures.