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30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness最新文献

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The current regulation of the notions of consumer and supplier In contracts concludes with consumers of energy resources 目前对消费者和供应商概念的规定是针对能源消费者的
Silvia Stici
The issue related to the status of the consumer and the supplier in the contracts concluded with the consumers of energy resources is approached both through the prism of the European Directives on contracting and the provisions of the Civil Code of the Republic of Moldova. In the process of analyzing these institutions, a series of legislative deficiencies were highlighted, with proposals for lege ferenda being submitted.
与能源消费者签订的合同中消费者和供应商的地位有关的问题,是通过《欧洲合同指令》和《摩尔多瓦共和国民法典》的规定来处理的。在分析这些制度的过程中,突出了一系列立法缺陷,并提出了立法公决的建议。
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引用次数: 0
Tourist security issues in accommodation units 住宿单位的旅游安全问题
Adrian Bulican
Ensuring security in the hospital industry at the interstate level is achieved by developing and implementing an international policy on ensuring the security of tourism and reducing the risks that may arise during the trip. It is very important that any hotel has a well-developed security system that protects staff, customers and the goods of customers and the hotel (furniture, equipment, etc.). The probability of manifesting the negative effects of the mentioned risks largely depends on the geographical location of the accommodation unit, on the level of technical endowment, on the level of organization of the security systems and on the qualification of the personnel, on the financial insurance of the set of security measures.
通过制定和执行一项确保旅游安全和减少旅行期间可能出现的风险的国际政策,可以确保州际一级医院行业的安全。任何酒店都要有完善的安全系统来保护员工、顾客以及顾客和酒店的货物(家具、设备等),这是非常重要的。出现上述风险的负面影响的可能性在很大程度上取决于住宿单位的地理位置、技术禀养水平、安全系统的组织水平和人员的资格、一套安全措施的财务保险。
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引用次数: 0
The innovational image: the national methodology for researching the innovative activity of enterprises 创新形象:研究企业创新活动的国家方法论
Liliana Saharnean
Given that the implementation of innovations, regardless of their type, has become a determining factor of economic growth, and the priorities of enterprises have been fully manifested in economic activities, their development through innovation has become an imperative of time. According to the requirements of the European Commission, the indicators related to innovation are a key element in monitoring the economic development objectives of the Republic of Moldova. The implementation of statistical research on innovation is an important element in aligning the Republic of Moldova with the EU acquis. And even if CIS data collection is voluntary for countries, the Community Innovation Survey aims to provide information on sector innovation by type of enterprise, on different types of innovation and on different aspects of innovation development, such as objectives, sources of information, public funding, innovation costs, etc. - the results of this survey of innovation in enterprises are part of EU statistics on science and technology, and community innovation.
无论是何种类型的创新,其实施都已成为经济增长的决定性因素,企业的优先性已充分体现在经济活动中,企业的创新发展已成为时代的必然。根据欧洲委员会的要求,与创新有关的指标是监测摩尔多瓦共和国经济发展目标的关键因素。实施关于创新的统计研究是使摩尔多瓦共和国与欧盟达成一致的重要因素。即使CIS数据收集是各国自愿的,社区创新调查的目的是按企业类型、不同类型的创新和创新发展的不同方面(如目标、信息来源、公共资金、创新成本等)提供有关部门创新的信息。这项企业创新调查的结果是欧盟科学和技术统计的一部分,以及社区创新。
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引用次数: 0
Theoretical and practical benchmarks regarding to the consumers negative behavior 关于消费者负面行为的理论和实践基准
Natalia Remeșovschi
Luând în considerație importanța pe care o au consumatorii în realizarea obiectivelor companiilor, apare necesitatea monitorizării și identificării stadiului de dezvoltare a relațiilor cu clienții, dar și a nivelului de satisfacție primit. Faptul este determinat de unele probleme nestabilite, neidentificate sau nesoluționate cu care se confruntă consumatorii, în rezultat generându-se un comportament negativ a consumatorilor. În rezultat comportamentul negativ poate influența imaginea companiei, viitoarele relații, precum și promovarea ulterioară pe care o fac consumatorii. Abordând, importanța acestei probleme, precum și factorii care condiționează cel mai des astfel de comportamente negative, constatăm necesitatea implementării sistemelor eficiente privind: mаnаgementul reclаmаţiilоr, care poate reprezenta un element оbiectiv și un instrument eficient în reducerea nemulţumirii și insatisfacției; MRC/CRM(customer relationship management) axat pe gestionarea eficientă și profitabilă a relațiilor cu clienții pe parcursul întregului ciclu de relații; cercetarea comportamentului consumatorului, sub aspectul factorilor și elementelor implicate de natură psihofiziologică (preferințe, gusturi, percepție, atenție, gândire, motivație), și elemente de natură sociologică (obiceiuri, deprinderi, experiențe de viață); evaluarea feed-back-ului consumatorului, dependent de gradul de satisfacție a consumatorilor după ce produsul sau serviciul a fost achiziționat și consumat; folosirea cutiilor cu sugestii atrag atenția amănunțită a fiecărei păreri a consumatorilor în parte, și produc cercetări de marketing instantanee; comunicarea permanentă/call center, este o bună metodă de atenuare a comportamentului negativ având capacitatea de a transmite informația nonstop și de a pune la dispoziția clientului cele mai actuale știri despre produsul/ serviciul acordat și linia fierbinte, venind în ajutorul consumatorului prin respectarea drepturilor lor, soluționarea problemelor în cel mai scurt timp, cu orar non-stop; politica de interacțiune permanentă cu clienții prin educarea, informarea și dezvoltarea conştiinţei şi comportamentului consumatorului, precum și dezvoltarea încrederii consumatorilor. Fiind vaste, aceste acțiuni pot fi realizate atât direct de companii prin intermediul reprezentanților, personalului, dar și prin campaniile de relații cu publicul, cât și prin intermediul MASS MEDIA sau SOCIAL MEDIA.
考虑到消费者对实现公司目标的重要性,有必要对客户关系的发展阶段和满意程度进行监测和识别。这是因为消费者面临的一些未解决、未查明或未解决的问题,导致了消费者的负面行为。因此,负面行为会影响公司的形象、未来的关系以及消费者随后的促销活动。鉴于这一问题的重要性,以及这种负面行为最常见的制约因素,我们认为有必要在以下方面实施有效的制度:MRC/CRM (客户关系管理)侧重于在整个关系周期内对客户关系进行高效、有利的管理;消费者行为研究,包括心理生理性质的因素和要素(偏好、口味、感知、注意力、思维、动机)以及社会学性质的因素(习惯、习性、生活经历);消费者反馈评估,取决于消费者在购买和消费产品或服务后的满意程度;使用意见箱,详细了解每个消费者的意见,并进行即时营销研究;常设通信/呼叫中心,是减少负面行为的好方法,因为它能够全天候传递信息,为客户提供有关产品/服务的最新消息,热线电话,通过尊重消费者的权利来帮助他们,在最短的时间内解决问题,开放时间不间断;通过教育、宣传和培养消费者的意识和行为,以及增强消费者的信心,制定与消费者持续互动的政策。这些行动涉及面广,既可以由企业通过代表、员工直接开展,也可以通过公关活动、大众传媒或社会媒体开展。
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引用次数: 0
Emotional intelligence and management styles 情商和管理风格
Natalia Ţîmbaliuc
Emotional intelligence is a vast and relatively new concept for the Management field of study. However, more and more studies aim to prove the applicability of emotional intelligence in the workplace, especially for people in management positions. Managers perform a variety of activities within the organization, many of which involve interaction with subordinates. Better management of emotions and development of emotional skills could positively influence the relationship between managers and employees and increase the overall performance of the organization. This study aims to identify the link between the level of emotional intelligence of managers and the leadership style practiced by them. We have confirmed that a high level of emotional intelligence correlates with democratic leadership and determines managers to communicate fluently, manage conflicts effectively, include subordinates in the decision-making process and form successful teams.
情商在管理学研究领域是一个广泛而相对较新的概念。然而,越来越多的研究旨在证明情商在工作场所的适用性,特别是对管理职位的人。管理者在组织中执行各种各样的活动,其中许多活动涉及与下属的互动。更好的情绪管理和情绪技能的发展可以对管理者和员工之间的关系产生积极的影响,提高组织的整体绩效。本研究旨在探讨管理者的情商水平与其领导风格之间的关系。我们已经证实,高水平的情商与民主领导相关,并决定管理者能够流畅地沟通,有效地管理冲突,让下属参与决策过程,并组建成功的团队。
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引用次数: 0
Dual education - opportunities for universities and the business Environment in the Republic of Moldova 双重教育——摩尔多瓦共和国大学和商业环境的机会
Lilia Covaş, Ludmila Stihi, Angela Solcan
The adaptation of higher education in the Republic of Moldova to the changes taking place in modern society requires the implementation of innovative forms of education of the young generation. The integration of dual education at a higher level of education will allow to effectively combining the development of knowledge, skills and attitudes appropriate to each context by collaborating with the business environment, thus providing opportunities to capitalize on theoretical skills in the real sector. The article presents the results of a study on the prospects for the development of dual education in higher education institutions in the Republic of Moldova. The study is carried out within the Erasmus + COOPERA project "Integrating Dual Higher Education in Moldova and Ukraine", no. 617490EPP-1-2020-1-MD-EPPKA2-CBHE-SP. The aim of the project is to integrate dual higher education in partner countries in general, and to improve work capacity and individual development, to increase compatibility and continuity between the requirements of the business environment and the initial training of university students and to achieve a better high economic efficiency and social integration, in particular. The identification of the specific needs and requirements of economic agents, as basic partners in dual education in higher education institutions, allowed foreshadowing the opportunities and perspectives for universities and business in the Republic of Moldova.
摩尔多瓦共和国的高等教育要适应现代社会发生的变化,就需要对年轻一代实施创新的教育形式。在高等教育中实行双重教育,可以通过与商业环境合作,有效地将适合每种情况的知识、技能和态度的发展结合起来,从而提供在实际部门利用理论技能的机会。本文介绍了一项关于摩尔多瓦共和国高等教育机构发展双轨制教育前景的研究结果。该研究是在Erasmus + COOPERA项目“整合摩尔多瓦和乌克兰的双重高等教育”中进行的。617490 epp - 1 - 2020 - 1 - md - eppka2 cbhe - sp。该项目的目的是在一般伙伴国家整合双轨制高等教育,提高工作能力和个人发展,增加商业环境要求与大学生初步培训之间的兼容性和连续性,特别是实现更高的经济效率和社会融合。确定了作为高等教育机构双重教育基本伙伴的经济主体的具体需要和要求,预示了摩尔多瓦共和国大学和企业的机会和前景。
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引用次数: 0
Environmental impact analysis of the public transport system In the context of sustainable development 可持续发展背景下公共交通系统的环境影响分析
Constantin Militaru, Marius Andra, Amza Mair, A. Vasilescu, Florentina Comanescu
Environmental protection is one of the first priorities in the activity of various political courts, be they national, European or global. All these organizations have set goals to limit the negative effects on the environment and to prevent their occurrence in the future. Measures to reduce noise pollution require investments, new materials, new techniques in civil and industrial construction, in machine building, rethinking processes, installations, means and traffic systems and last but not least, a civilized behavior of people among themselves. Therefore, the local community has a great role in combating noise pollution as well as other forms of pollution. It is necessary to find solutions and measures that allow for sustained action both nationally and locally by the competent authorities, in order to reduce the level of pollution due to road traffic, and to provide clean air to the inhabitants of these cities. This objective also supports the preparation of the integration of the Romanian transport system in the transport systems of the European Union, as a basic condition of our country's accession to the EU. The objective of the present research is represented by the study of the negative effects of the transport activity on the natural environment and on the society, by reviewing the existing literature, as well as by carrying out an analysis based on statistical data.
环境保护是各种政治法院活动的首要优先事项之一,无论是国家、欧洲还是全球。所有这些组织都设定了目标,以限制对环境的负面影响,并防止它们在未来发生。减少噪音污染的措施需要在民用和工业建筑、机械制造、重新思考过程、装置、手段和交通系统方面进行投资、新材料、新技术,最后但并非最不重要的是,人们之间的文明行为。因此,当地社区在对抗噪音污染以及其他形式的污染方面发挥着巨大的作用。有必要找到解决办法和措施,允许国家和地方主管当局采取持续的行动,以减少道路交通造成的污染水平,并为这些城市的居民提供清洁的空气。这一目标还支持筹备将罗马尼亚运输系统纳入欧洲联盟的运输系统,作为我国加入欧盟的一个基本条件。本研究的目的是通过对现有文献的回顾,以及基于统计数据的分析,研究运输活动对自然环境和社会的负面影响。
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引用次数: 0
The influence of external environmental factors on the competitiveness of the enterprise 外部环境因素对企业竞争力的影响
Sergiu Petrovici
The article investigates the external factors that influence the competitiveness of the enterprise including: corruption, the level of development of the economy, intensive migration of the population, the influence of the pandemic on the competitiveness of the enterprise, etc.
本文考察了影响企业竞争力的外部因素,包括:腐败、经济发展水平、人口密集迁移、疫情对企业竞争力的影响等。
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引用次数: 0
Dairy industry of Republic of Moldova: production, trade and conformity of products 摩尔多瓦共和国乳业:产品的生产、贸易和一致性
Svetlana Fedorciucova, Valentina Calmâş, Olga Tabunșcic
The dairy industry is one of the important branches of the agri-food sector. This branch aims to provide the population with safe, harmless and high quality dairy products. However, the dairy industry has declined steadily in recent decades. Official statistics for the last 10 years show a significant decrease in milk production: from 575 thousand tons in 2009 to 367 thousand tons in 2019 (-38%). During the same period, milk imports rose by 405%. On the other hand, dairy exports have decreased significantly in the last 4 years - by about 17%. Currently, the range of dairy products is very varied and mostly corresponds to the needs of the population. According to statistical information, at present, the dairy industry in the Republic of Moldova is represented by over 20 units for the industrialization of milk and dairy products, located in all geographical areas of the country. The aim of the paper is: studying of the current situation regarding the production, trade and conformity of dairy products. The research is performed using the methods: comparative analysis, expertise, etc. So this paper contains the results of production, consumption, trade and compliance of dairy products, as well as organoleptic, physico-chemical and microbiological research on the quality of domestic and imported whole milk (6 varieties). The research was conducted based on sensory and laboratory methods accepted in commodity science. The research results show that only 3 products out of 6 fully meet the prescribed requirements. The winner products of this competition are: Seven Mountains, Zuzu and Agronatura SRL. We also studied consumers' preferences through the sensory analysis of whole milk (20 points)."Zuzu" and "Seven Mountains" milks - products imported from Romania have accumulated the maximum score. In addition, we checked the correctness of the mandatory information presented on the product labels. In this respect, all 6 analyzed products correspond to the requirements of Law 279 on consumer information on food.
乳制品行业是农业食品部门的重要分支之一。该分公司旨在为人们提供安全、无害、优质的乳制品。然而,近几十年来,乳制品行业一直在稳步下滑。过去10年的官方统计数据显示,牛奶产量大幅下降:从2009年的57.5万吨降至2019年的36.7万吨(下降38%)。在同一时期,牛奶进口增长了405%。另一方面,乳制品出口在过去4年里大幅下降,降幅约为17%。目前,乳制品的种类繁多,大多符合人口的需要。根据统计资料,目前摩尔多瓦共和国的乳制品工业有20多个单位,用于牛奶和乳制品的工业化,分布在该国的所有地理区域。本文的目的是:研究我国乳制品生产、贸易和符合性的现状。本研究采用了比较分析法、专业知识法等方法。因此,本文包含了乳制品的生产、消费、贸易和合规的结果,以及对国产和进口全脂牛奶(6个品种)的感官、理化和微生物质量的研究。研究是根据商品科学中接受的感官和实验室方法进行的。研究结果表明,6种产品中只有3种完全符合规定要求。本次比赛的获奖产品是:七山、祖祖和Agronatura SRL。我们还通过对全脂牛奶的感官分析来研究消费者的偏好(20分)。罗马尼亚进口“祖祖”、“七山”奶类产品得分最高。此外,我们检查了产品标签上显示的强制性信息的正确性。在这方面,所有6种分析产品都符合第279号法律关于食品消费者信息的要求。
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引用次数: 0
Review of the health system in the Republic of Molodva after 30 years of independence 独立30年后对摩尔多瓦共和国卫生系统的审查
A. Jucov
The health system of the Republic of Moldova is ordered with equity and solidarity in financing health care, being based on the principles of universal access to the main health services, state, and for citizens, through mandatory health insurance (MHI). The Moldovan experience has helped to adapt the health care system to the new realities that emerged after independence as a result of the collapse of the Soviet Union. The current challenges are to ensure equity in funding, further expand coverage with MHI, ensure fairer access to pharmaceuticals, without undermining the financial sustainability of the health system, the lack of human resources in the system that has a effective-negative impact on all links health system.
摩尔多瓦共和国的卫生系统在卫生保健筹资方面是公平和团结的,其原则是通过强制性健康保险(MHI)普遍获得国家和公民的主要卫生服务。摩尔多瓦的经验有助于使卫生保健系统适应苏联解体后独立后出现的新现实。当前的挑战是确保资金公平,进一步扩大MHI的覆盖范围,确保更公平地获得药品,同时不损害卫生系统的财政可持续性,以及系统中人力资源的缺乏对卫生系统的所有环节产生有效的负面影响。
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引用次数: 0
期刊
30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness
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