Pub Date : 2023-01-01DOI: 10.1504/ijbir.2023.10057204
Wen-Hsiang Lai, Tin Trung Nguyen
{"title":"Mapping the paths from store cues to in-store leisure experience and fashion store choice: Findings from the fsQCA and AHP approaches","authors":"Wen-Hsiang Lai, Tin Trung Nguyen","doi":"10.1504/ijbir.2023.10057204","DOIUrl":"https://doi.org/10.1504/ijbir.2023.10057204","url":null,"abstract":"","PeriodicalId":40034,"journal":{"name":"International Journal of Business Innovation and Research","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66683675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbir.2023.10057837
Suhib Alazzam, Arwa Al Twal, Mohammad Alawamleh
{"title":"Psychological health, leadership styles, psychological control, and workplace positivity affect employee performance in Jordanian companies","authors":"Suhib Alazzam, Arwa Al Twal, Mohammad Alawamleh","doi":"10.1504/ijbir.2023.10057837","DOIUrl":"https://doi.org/10.1504/ijbir.2023.10057837","url":null,"abstract":"","PeriodicalId":40034,"journal":{"name":"International Journal of Business Innovation and Research","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66683788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbir.2023.10058240
A. H. Ngah, Mahmoud Alghizzawi, Maham Zaheer, S. Rahi
{"title":"Investigating the role of innovativeness, technology acceptance model and theory of planned behavior towards adoption of QR mobile payment system","authors":"A. H. Ngah, Mahmoud Alghizzawi, Maham Zaheer, S. Rahi","doi":"10.1504/ijbir.2023.10058240","DOIUrl":"https://doi.org/10.1504/ijbir.2023.10058240","url":null,"abstract":"","PeriodicalId":40034,"journal":{"name":"International Journal of Business Innovation and Research","volume":"844 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66683948","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbir.2023.128589
Faraj Mazyed Faraj Aldaihani, Noor Azman Bin Ali
This study examines the mediating role of technology innovation in the relationship between customer relationship management (CRM) and customer loyalty in Kuwait's local banks. The study also investigates the impact of CRM practices such as information sharing, customer involvement, knowledge management and technology based-CRM on customer loyalty in the Kuwaiti local banks. Using the convenience-sampling technique, 433 useful questionnaires were collected from the 460 distributed questionnaires in the survey. The collected data were analysed using AMOS to test the hypotheses that show a significant mediating effect of the technology innovation in the relationship between the CRM practices and customer loyalty. The study also identifies the significant or moderate impact of different CRM practices on customer loyalty in Kuwait's case of local banks. The discussion, implications and limitations and direction for future research have been discussed.
{"title":"The mediating role of technology innovation in the relationship between customer relationship management and customer loyalty, a case of Kuwaiti banking industry","authors":"Faraj Mazyed Faraj Aldaihani, Noor Azman Bin Ali","doi":"10.1504/ijbir.2023.128589","DOIUrl":"https://doi.org/10.1504/ijbir.2023.128589","url":null,"abstract":"This study examines the mediating role of technology innovation in the relationship between customer relationship management (CRM) and customer loyalty in Kuwait's local banks. The study also investigates the impact of CRM practices such as information sharing, customer involvement, knowledge management and technology based-CRM on customer loyalty in the Kuwaiti local banks. Using the convenience-sampling technique, 433 useful questionnaires were collected from the 460 distributed questionnaires in the survey. The collected data were analysed using AMOS to test the hypotheses that show a significant mediating effect of the technology innovation in the relationship between the CRM practices and customer loyalty. The study also identifies the significant or moderate impact of different CRM practices on customer loyalty in Kuwait's case of local banks. The discussion, implications and limitations and direction for future research have been discussed.","PeriodicalId":40034,"journal":{"name":"International Journal of Business Innovation and Research","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135470620","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbir.2023.10059189
Giovanna Mariani, Aleksandra Pogodaeva, Maurizio Dallocchio, Emanuele Teti
{"title":"The Effect of R&D Expenses on Financial Performance. High vs Low R&D Intensity Industries","authors":"Giovanna Mariani, Aleksandra Pogodaeva, Maurizio Dallocchio, Emanuele Teti","doi":"10.1504/ijbir.2023.10059189","DOIUrl":"https://doi.org/10.1504/ijbir.2023.10059189","url":null,"abstract":"","PeriodicalId":40034,"journal":{"name":"International Journal of Business Innovation and Research","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135496543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbir.2023.10060360
Sakshi Varshney, Mukta Mani, Anshul Agrawal
{"title":"Can Bitcoin and Gold be used as a safe haven or hedge An asymmetric NARDL approach using the Financial Stress Index","authors":"Sakshi Varshney, Mukta Mani, Anshul Agrawal","doi":"10.1504/ijbir.2023.10060360","DOIUrl":"https://doi.org/10.1504/ijbir.2023.10060360","url":null,"abstract":"","PeriodicalId":40034,"journal":{"name":"International Journal of Business Innovation and Research","volume":"2019 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135610167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbir.2023.10059795
Ahsan Riaz, Faiq Mahmood, Faisal Mahmood, Marium Shabbir, Muhammad Usman
{"title":"Impact of Financial Constraints on Firm's Economic Value: Evidence from Pakistan stock exchange","authors":"Ahsan Riaz, Faiq Mahmood, Faisal Mahmood, Marium Shabbir, Muhammad Usman","doi":"10.1504/ijbir.2023.10059795","DOIUrl":"https://doi.org/10.1504/ijbir.2023.10059795","url":null,"abstract":"","PeriodicalId":40034,"journal":{"name":"International Journal of Business Innovation and Research","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136306011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbir.2023.134655
Shital Jhunjhunwala, Shweta Sharda
{"title":"Corporate governance, innovation and firm performance: evidence from India","authors":"Shital Jhunjhunwala, Shweta Sharda","doi":"10.1504/ijbir.2023.134655","DOIUrl":"https://doi.org/10.1504/ijbir.2023.134655","url":null,"abstract":"","PeriodicalId":40034,"journal":{"name":"International Journal of Business Innovation and Research","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135448288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbir.2023.10057126
G. Sahu, Darshan Kalasua
{"title":"Fuzzy-DEMATEL For Analysis to Relationship Among the Factor Implementing Information Technology Governance (ITG) on Organisational Performance","authors":"G. Sahu, Darshan Kalasua","doi":"10.1504/ijbir.2023.10057126","DOIUrl":"https://doi.org/10.1504/ijbir.2023.10057126","url":null,"abstract":"","PeriodicalId":40034,"journal":{"name":"International Journal of Business Innovation and Research","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66683618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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