The amount of acceptance literature stands in sharp contrast to the persistently low adoption rates of public e-services in most European countries. Despite huge investments on the one hand and a vast body of literature on success factors on the other hand, citizens are surprisingly uninterested in the use of public e-services. However, only few studies explicitly address phenomena of resistance or non-adoption. In order to explain citizens’ non-adoption and adoption of public e-services, this article builds on the Inhibitor Theory as an analytical framework, based on which a dual factor-model is proposed and tested with survey data from 495 German citizens. The results of this study indicate that non-adoption of public e-services is less driven by technical issues than suggested in current literature. Instead, the need for personal consultation and status quo bias are the strongest predictors of citizens’ non-adoption.
{"title":"Assessing citizens' non-adoption of public e-services in Germany","authors":"Bettina Distel","doi":"10.3233/ip-190214","DOIUrl":"https://doi.org/10.3233/ip-190214","url":null,"abstract":"The amount of acceptance literature stands in sharp contrast to the persistently low adoption rates of public e-services in most European countries. Despite huge investments on the one hand and a vast body of literature on success factors on the other hand, citizens are surprisingly uninterested in the use of public e-services. However, only few studies explicitly address phenomena of resistance or non-adoption. In order to explain citizens’ non-adoption and adoption of public e-services, this article builds on the Inhibitor Theory as an analytical framework, based on which a dual factor-model is proposed and tested with survey data from 495 German citizens. The results of this study indicate that non-adoption of public e-services is less driven by technical issues than suggested in current literature. Instead, the need for personal consultation and status quo bias are the strongest predictors of citizens’ non-adoption.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128031376","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Governments around the world are utilizing data and information systems to manage the COVID-19-crisis. To obtain an overview of all these efforts, this global report presents the expert reports of 21 countries regarding the relation between the COVID-19-crisis and the information polity. A comparative analysis of these reports highlights that governments focus on strengthening six functions: management of information for crisis management, publishing public information for citizens, providing digital services to citizens, monitoring citizens in public space, facilitating information exchange between citizens and developing innovative responses to COVID-19. The comparative overview of information responses to the COVID-19-crisis shows that these responses cannot only be studied from a rational perspective on government information strategies but need to be studied as political and symbolic interventions.
{"title":"The COVID-19-crisis and the information polity: An overview of responses and discussions in twenty-one countries from six continents","authors":"A. Meijer, C. Webster, K. Löfgren","doi":"10.3233/IP-200006","DOIUrl":"https://doi.org/10.3233/IP-200006","url":null,"abstract":"Governments around the world are utilizing data and information systems to manage the COVID-19-crisis. To obtain an overview of all these efforts, this global report presents the expert reports of 21 countries regarding the relation between the COVID-19-crisis and the information polity. A comparative analysis of these reports highlights that governments focus on strengthening six functions: management of information for crisis management, publishing public information for citizens, providing digital services to citizens, monitoring citizens in public space, facilitating information exchange between citizens and developing innovative responses to COVID-19. The comparative overview of information responses to the COVID-19-crisis shows that these responses cannot only be studied from a rational perspective on government information strategies but need to be studied as political and symbolic interventions.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126807363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Regulation and governance of the sharing economy by U.S. local governments","authors":"S. Lee, D. Swindell, C. Vogt, Woojin Lee","doi":"10.3233/ip-190205","DOIUrl":"https://doi.org/10.3233/ip-190205","url":null,"abstract":"","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123196152","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In many countries, public organisations are among the largest creators and gatherers of data. To increase economic growth, governments have therefore begun to liberate access to large parts of government data by developing open government data (OGD) initiatives. Since the emergence of OGD initiatives, many OGD portals have been launched. There is a common belief that sharing OGD throughout platforms would be sufficient to motivate companies to re-use data and improve economic growth. However, there is very little evidence about the quality of shared OGD. For companies to be able to re-use, share and create value from OGD, data publishers must meet certain good practice standards. Following a pragmatic research approach, in this paper we present an index that can be applied for the quality assessment of the published OGD on portals. On the basis of 17,777 published data resources gathered from the Swiss OGD portal (opendata.swiss), we demonstrate the logic of the index and discuss the key learnings we obtained from applying the index to this concrete case. We conclude that, in Switzerland, the adherence to good practice standards for publishing OGD is fairly low.
{"title":"Developing an index for measuring OGD publisher compliance to good practice standards: Insights from opendata.swiss","authors":"Auriane Marmier, Tobias Mettler","doi":"10.3233/ip-180120","DOIUrl":"https://doi.org/10.3233/ip-180120","url":null,"abstract":"In many countries, public organisations are among the largest creators and gatherers of data. To increase economic growth, governments have therefore begun to liberate access to large parts of government data by developing open government data (OGD) initiatives. Since the emergence of OGD initiatives, many OGD portals have been launched. There is a common belief that sharing OGD throughout platforms would be sufficient to motivate companies to re-use data and improve economic growth. However, there is very little evidence about the quality of shared OGD. For companies to be able to re-use, share and create value from OGD, data publishers must meet certain good practice standards. Following a pragmatic research approach, in this paper we present an index that can be applied for the quality assessment of the published OGD on portals. On the basis of 17,777 published data resources gathered from the Swiss OGD portal (opendata.swiss), we demonstrate the logic of the index and discuss the key learnings we obtained from applying the index to this concrete case. We conclude that, in Switzerland, the adherence to good practice standards for publishing OGD is fairly low.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124722038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The rise of blockchain has resulted in discussions on (new) governance models with multiple actors collaborating. Incidents and problems occurred due to flaws in blockchain protocols, smart contracts and Decentralized Autonomous Organizations (DAOs). Often it is unclear how decisions are made concerning evolvement of blockchain applications. In this paper, we identify and analyze potential challenges regarding governance of blockchain initiatives in various types of decentralized networks using literature and case study research. The governance challenges are classified based on a framework consisting of different layers (infrastructure, application, company and institution/country) and stages (design, operate, evolve/crisis). The results show that in various stages and layers, different challenges occur. Furthermore, blockchain applications governance and blockchain infrastructure governance were found to be entangled adding to the challenge. Our research shows a specific need for further research into governance models for DAO applications on permissionless blockchains, linked to the products and services offered whereas in permissioned blockchains and other type of applications, existing governance models might often be feasible. For developing new governance models, we recommend learning from the lessons from the open source community.
{"title":"Governance challenges of blockchain and decentralized autonomous organizations","authors":"Olivier Rikken, Marijn Janssen, Z. Kwee","doi":"10.3233/ip-190154","DOIUrl":"https://doi.org/10.3233/ip-190154","url":null,"abstract":"The rise of blockchain has resulted in discussions on (new) governance models with multiple actors collaborating. Incidents and problems occurred due to flaws in blockchain protocols, smart contracts and Decentralized Autonomous Organizations (DAOs). Often it is unclear how decisions are made concerning evolvement of blockchain applications. In this paper, we identify and analyze potential challenges regarding governance of blockchain initiatives in various types of decentralized networks using literature and case study research. The governance challenges are classified based on a framework consisting of different layers (infrastructure, application, company and institution/country) and stages (design, operate, evolve/crisis). The results show that in various stages and layers, different challenges occur. Furthermore, blockchain applications governance and blockchain infrastructure governance were found to be entangled adding to the challenge. Our research shows a specific need for further research into governance models for DAO applications on permissionless blockchains, linked to the products and services offered whereas in permissioned blockchains and other type of applications, existing governance models might often be feasible. For developing new governance models, we recommend learning from the lessons from the open source community.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122383252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
D. Allessie, M. Janssen, J. Ubacht, S. Cunningham, G. V. D. Harst
Blockchain technology has the potential to provide public services directly to the public. This challenges the need for public organizations, who traditionally provided these services. Much of the current work is focused on the technology, whereas the influence on public administration structure has gained less attention. The goal of this paper is to investigate the impact of blockchain technology on the governance of public service provision. For this, we performed a case study of an EU-wide system that monitors the movement of excise goods under duty suspension. We developed two scenarios for blockchain technology’s use based on a permissionless blockchain architecture on the one hand and a permissioned one on the other. The scenarios were evaluated based on their impact on transaction validation, data quality and governance. The findings show that blockchain technology alone cannot be an alternative for the current data quality controls, equal access assurances and adaptations to legislation conducted by public administrations. As such, governments will remain playing a key role in registration of documents and assets, however, the governance will likely change depending on the type of blockchain architecture.
{"title":"The consequences of blockchain architectures for the governance of public services: A case study of the movement of excise goods under duty exemptions","authors":"D. Allessie, M. Janssen, J. Ubacht, S. Cunningham, G. V. D. Harst","doi":"10.3233/ip-190151","DOIUrl":"https://doi.org/10.3233/ip-190151","url":null,"abstract":"Blockchain technology has the potential to provide public services directly to the public. This challenges the need for public organizations, who traditionally provided these services. Much of the current work is focused on the technology, whereas the influence on public administration structure has gained less attention. The goal of this paper is to investigate the impact of blockchain technology on the governance of public service provision. For this, we performed a case study of an EU-wide system that monitors the movement of excise goods under duty suspension. We developed two scenarios for blockchain technology’s use based on a permissionless blockchain architecture on the one hand and a permissioned one on the other. The scenarios were evaluated based on their impact on transaction validation, data quality and governance. The findings show that blockchain technology alone cannot be an alternative for the current data quality controls, equal access assurances and adaptations to legislation conducted by public administrations. As such, governments will remain playing a key role in registration of documents and assets, however, the governance will likely change depending on the type of blockchain architecture.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"595 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121352118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of the article is to assess whether smart city projects developed in France represent continuity or a break with the established socio-technical regime of French cities. Our assessment attempts to establish a link between the main socio-technical features of French cities in existing literature and an exhaustive list of “smart city”-labelled projects compiled from twenty French cities. It reveals more of continuity than a break with the urban socio-technical regime generated by these projects. Technologies are not evenly developed along different domains: the fact that the most sophisticated innovations play out in the regulation of networks rather than in e-government reinforces an old two-speed urban modernisation. The mainly technological character of these projects is part of the continuity of a depoliticised strategy for managing technical matters. Co-production opportunities renew a tradition of local management and processing of grievances. Traditional public-private partnerships are only partially modified.
{"title":"Smart city projects in the continuity of the urban socio-technical regime: The French case","authors":"Gilles Jeannot","doi":"10.3233/IP-190128","DOIUrl":"https://doi.org/10.3233/IP-190128","url":null,"abstract":"The purpose of the article is to assess whether smart city projects developed in France represent continuity or a break with the established socio-technical regime of French cities. Our assessment attempts to establish a link between the main socio-technical features of French cities in existing literature and an exhaustive list of “smart city”-labelled projects compiled from twenty French cities. It reveals more of continuity than a break with the urban socio-technical regime generated by these projects. Technologies are not evenly developed along different domains: the fact that the most sophisticated innovations play out in the regulation of networks rather than in e-government reinforces an old two-speed urban modernisation. The mainly technological character of these projects is part of the continuity of a depoliticised strategy for managing technical matters. Co-production opportunities renew a tradition of local management and processing of grievances. Traditional public-private partnerships are only partially modified.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128703705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
L. McLoughlin, Stephen Ward, Rachel Gibson, Rosalynd Southern
This paper examines the structure of Twitter communication networks between MPs during the 2016 EU Referendum campaign. In particular, the research examines the impact of Twitter in two dimensions: (1) how far social media might facilitate inter-party linkages thus eroding traditional partisan relations between MPs? This was given added potential by the supposedly cross-party nature of the Referendum campaign and, therefore, we specifically examined the collective communicative networks that formed around Leave and Remain amongst MPs; (2) Given the potential of social media to provide a platform for individual politicians to personalize campaigns, we asked how far social media might disrupt traditional formal intra-party hierarchies? Did, for example, backbench or relatively unknown figures come to the fore in the EU debate? Our results indicate that whilst there existed a high degree of partisanship, interestingly, Remainer MPs tended to adhere to party networks resulting in a divided remain network. By contrast, the Leave network was more unified but also more porous. Within the networks themselves, the centrality of individual MPs did not always reflect their formal status.
{"title":"A tale of three tribes: UK MPs, Twitter and the EU Referendum campaign","authors":"L. McLoughlin, Stephen Ward, Rachel Gibson, Rosalynd Southern","doi":"10.3233/ip-190140","DOIUrl":"https://doi.org/10.3233/ip-190140","url":null,"abstract":"This paper examines the structure of Twitter communication networks between MPs during the 2016 EU Referendum campaign. In particular, the research examines the impact of Twitter in two dimensions: (1) how far social media might facilitate inter-party linkages thus eroding traditional partisan relations between MPs? This was given added potential by the supposedly cross-party nature of the Referendum campaign and, therefore, we specifically examined the collective communicative networks that formed around Leave and Remain amongst MPs; (2) Given the potential of social media to provide a platform for individual politicians to personalize campaigns, we asked how far social media might disrupt traditional formal intra-party hierarchies? Did, for example, backbench or relatively unknown figures come to the fore in the EU debate? Our results indicate that whilst there existed a high degree of partisanship, interestingly, Remainer MPs tended to adhere to party networks resulting in a divided remain network. By contrast, the Leave network was more unified but also more porous. Within the networks themselves, the centrality of individual MPs did not always reflect their formal status.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114754695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Searching for the real sustainable smart city?","authors":"C. William R. Webster, Charles Leleux","doi":"10.3233/IP-190132","DOIUrl":"https://doi.org/10.3233/IP-190132","url":null,"abstract":"","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127497224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The debate on local governance and urban innovation has recently gained impetus due to the diffusion of the smart city approach. A city can be defined ‘smart’ if it adopts an innovative collaborative governance style to design urban policies aimed at improving citizens’ quality of life and at promoting environmental, economic, and social sustainability. Notwithstanding the fact that civic participation and inclusion should be distinctive characteristics of smart cities, gender inequalities are often disregarded both by academic literature and in the implementation of smart strategies. The paper is aimed at filling this gap by addressing three issues. Starting from a systematic analysis of literature the paper investigates whether, where, how and why gender discriminations could emerge in a smart city. Second, it proposes a set of tools to mainstream gender in smart city governance and possible areas of intervention to reduce gender inequalities in smart cities. Third it tries to identify main theoretical, methodological, and empirical challenges for local administrators that hamper the implementation of gender equality strategies in smart cities.
{"title":"Mainstreaming gender equality in smart cities: Theoretical, methodological and empirical challenges","authors":"Giorgia Nesti","doi":"10.3233/IP-190134","DOIUrl":"https://doi.org/10.3233/IP-190134","url":null,"abstract":"The debate on local governance and urban innovation has recently gained impetus due to the diffusion of the smart city approach. A city can be defined ‘smart’ if it adopts an innovative collaborative governance style to design urban policies aimed at improving citizens’ quality of life and at promoting environmental, economic, and social sustainability. Notwithstanding the fact that civic participation and inclusion should be distinctive characteristics of smart cities, gender inequalities are often disregarded both by academic literature and in the implementation of smart strategies. The paper is aimed at filling this gap by addressing three issues. Starting from a systematic analysis of literature the paper investigates whether, where, how and why gender discriminations could emerge in a smart city. Second, it proposes a set of tools to mainstream gender in smart city governance and possible areas of intervention to reduce gender inequalities in smart cities. Third it tries to identify main theoretical, methodological, and empirical challenges for local administrators that hamper the implementation of gender equality strategies in smart cities.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128580328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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