R. Jean, Kozma Naka, Colmore S. Christian, B. Gyawali, T. Bowman, S. Hopkinson
Outdoor recreation is one of the most widely recognized ecosystem services provided by forests and grasslands in the world. This paper examined the influence of factors not related to landscape values, such as ethnicity and gasoline prices, on individual participation in outdoor recreation in the southeastern region of the U.S. The model results showed that there were no significant (p > 0.05) differences between the race groups (Caucasians and non-Caucasians) for participation in the different activities either between racial groups or among National Forest (NF). This may be due to the very high proportion of Caucasian participants in the study. The results also revealed that travel costs negatively influence the number of NF visits. The number of NF visits decreases if the gasoline price increases by 20% and more. The results of this study have practical importance for different entities such as stakeholders, tourism operators, the United States Department of Agriculture (USDA) Forest Service, and local authorities.
{"title":"Outdoor Recreation in Southeastern United States National Forests: An Investigation of the Influence of Ethnicity and Gasoline Price on Individual Participation","authors":"R. Jean, Kozma Naka, Colmore S. Christian, B. Gyawali, T. Bowman, S. Hopkinson","doi":"10.3390/tourhosp4020016","DOIUrl":"https://doi.org/10.3390/tourhosp4020016","url":null,"abstract":"Outdoor recreation is one of the most widely recognized ecosystem services provided by forests and grasslands in the world. This paper examined the influence of factors not related to landscape values, such as ethnicity and gasoline prices, on individual participation in outdoor recreation in the southeastern region of the U.S. The model results showed that there were no significant (p > 0.05) differences between the race groups (Caucasians and non-Caucasians) for participation in the different activities either between racial groups or among National Forest (NF). This may be due to the very high proportion of Caucasian participants in the study. The results also revealed that travel costs negatively influence the number of NF visits. The number of NF visits decreases if the gasoline price increases by 20% and more. The results of this study have practical importance for different entities such as stakeholders, tourism operators, the United States Department of Agriculture (USDA) Forest Service, and local authorities.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"38 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90748591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Big data (BD) analytics play a key role in helping hotel firms gain competitive advantages and achieve superior performance. The purpose of this study was to determine which factors encourage the use of big data analytics (BDA) by hotel firms and the impact of BDA on hotel firms’ performance. Understanding the impacts of big data analytics in the hotel sector is important to help hotel managers use big data for creating business value by increasing hotel performance. A research model was developed and tested with data collected through a questionnaire sent to hotel managers in a European country and analysed with PLS. The results indicate that organisational readiness and competitive pressure encourage the use of BDA through the mediating role of top management support. The findings also indicate that the use of BDA can create business value by increasing the main dimensions of hotel performance: financial performance, customer retention rate, and hotel reputation.
{"title":"Big Data Analytics and Firm Performance in the Hotel Sector","authors":"Tiago Carneiro, W. Picoto, Inês Pinto","doi":"10.3390/tourhosp4020015","DOIUrl":"https://doi.org/10.3390/tourhosp4020015","url":null,"abstract":"Big data (BD) analytics play a key role in helping hotel firms gain competitive advantages and achieve superior performance. The purpose of this study was to determine which factors encourage the use of big data analytics (BDA) by hotel firms and the impact of BDA on hotel firms’ performance. Understanding the impacts of big data analytics in the hotel sector is important to help hotel managers use big data for creating business value by increasing hotel performance. A research model was developed and tested with data collected through a questionnaire sent to hotel managers in a European country and analysed with PLS. The results indicate that organisational readiness and competitive pressure encourage the use of BDA through the mediating role of top management support. The findings also indicate that the use of BDA can create business value by increasing the main dimensions of hotel performance: financial performance, customer retention rate, and hotel reputation.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"187 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77614235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rachele Pretto, Arthur Huang, Jorge Ridderstaat, Efren de La Mora, Adam Haney
A global pandemic can provide new opportunities and challenges for the tourism industry. When most entertainment events and recreation activities were canceled or postponed during the first and second waves of the COVID-19 pandemic, many operators introduced online offerings, such as virtual tours and streaming services. These factors, along with the public’s fear of catching the virus, have prompted significant changes in consumers’ spending behaviors within the tourism industry. This study interviewed 22 US-based consumers about their spending experiences in the arts, entertainment, and recreation sectors, during the COVID-19 pandemic. The findings indicate that the critical shaping factors of consumers’ behaviors in tourism include safety measures, social environment, consumers’ desire to resume enjoyment, and digital offerings. We further propose a revised theory of planned behavior that considers various external and contextual factors, based on the findings. The implications for managerial practice are also discussed.
{"title":"Consumers’ Behavioral Trends in the Arts, Entertainment, and Recreation Sector amid a Global Pandemic: A Qualitative Study","authors":"Rachele Pretto, Arthur Huang, Jorge Ridderstaat, Efren de La Mora, Adam Haney","doi":"10.3390/tourhosp4020014","DOIUrl":"https://doi.org/10.3390/tourhosp4020014","url":null,"abstract":"A global pandemic can provide new opportunities and challenges for the tourism industry. When most entertainment events and recreation activities were canceled or postponed during the first and second waves of the COVID-19 pandemic, many operators introduced online offerings, such as virtual tours and streaming services. These factors, along with the public’s fear of catching the virus, have prompted significant changes in consumers’ spending behaviors within the tourism industry. This study interviewed 22 US-based consumers about their spending experiences in the arts, entertainment, and recreation sectors, during the COVID-19 pandemic. The findings indicate that the critical shaping factors of consumers’ behaviors in tourism include safety measures, social environment, consumers’ desire to resume enjoyment, and digital offerings. We further propose a revised theory of planned behavior that considers various external and contextual factors, based on the findings. The implications for managerial practice are also discussed.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"42 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85588504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research explores the concept of placemaking in the context of sports events tourism, using the case study of the 2019 Rugby World Cup hosted in Japan. The study investigates how host cities used liminoid spaces between transport hubs and stadiums to create a festive atmosphere and articulate the identity of the place itself. Employing a novel ethnographic methodology centred around walking and participatory methods, the researcher occupied a dual tourist-researcher role, immersing himself in the liminoid space. Findings suggest that the use of such spaces was innovative and successful in creating a sense of place and developing a festive atmosphere through which visitors moved. However, the study acknowledges that these strategies may not be applicable to all sports events and that the direct experiences of visitors through ethnographic methods do not allow for empirical claims about the success of strategies or their longitudinal effects. Nevertheless, the study highlights the potential of placemaking in the periphery of sports events to enhance the visitor experience and promote the identity of the host destination.
{"title":"Placemaking in the Periphery: Leveraging Liminoid Spaces for Host Promotions and Experience Creation at the Japan 2019 Rugby World Cup","authors":"Christopher J. Hayes","doi":"10.3390/tourhosp4020013","DOIUrl":"https://doi.org/10.3390/tourhosp4020013","url":null,"abstract":"This research explores the concept of placemaking in the context of sports events tourism, using the case study of the 2019 Rugby World Cup hosted in Japan. The study investigates how host cities used liminoid spaces between transport hubs and stadiums to create a festive atmosphere and articulate the identity of the place itself. Employing a novel ethnographic methodology centred around walking and participatory methods, the researcher occupied a dual tourist-researcher role, immersing himself in the liminoid space. Findings suggest that the use of such spaces was innovative and successful in creating a sense of place and developing a festive atmosphere through which visitors moved. However, the study acknowledges that these strategies may not be applicable to all sports events and that the direct experiences of visitors through ethnographic methods do not allow for empirical claims about the success of strategies or their longitudinal effects. Nevertheless, the study highlights the potential of placemaking in the periphery of sports events to enhance the visitor experience and promote the identity of the host destination.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"6 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73115671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The uniqueness and potential of South African geoheritage to contribute to sustainable development is undoubtedly unmatched. However, little is known about the geoheritage threats in South Africa because geoheritage research is geographically skewed to the global North, while little focus is given to the global South. This study characterises the geoheritage threats in South Africa through a qualitative method design. This involved qualitative semi-structured interviews with 16 key informants (from the South African National Parks, national government, local communities as well tour operators, and tourism agencies). Consequently, qualitative content analysis was performed to outline geoheritage threats in South African national parks. The study concludes that the construct of geoheritage threats consists of human- and nature-induced threats. The identified human-induced geoheritage threats include mining, damage to heritage, and loss of biodiversity due to overcrowding. Furthermore, results showed that incorrect management of geoheritage has the potential to cause community conflicts, which can lead to a decrease in tourists visiting the destination. The identified nature-induced geoheritage threats are climate change, floods, and fires. These results suggest the need for the immediate protection of geoheritage sites within and outside protected area in South Africa. Thus, it is necessary to develop protection strategies to conserve South African geoheritage for current and future generations that involve protection areas managers, local communities, government departments and agencies, and academia.
{"title":"Geoheritage Threats in South African National Parks","authors":"K. Matshusa, Llewellyn Leonard","doi":"10.3390/tourhosp4010012","DOIUrl":"https://doi.org/10.3390/tourhosp4010012","url":null,"abstract":"The uniqueness and potential of South African geoheritage to contribute to sustainable development is undoubtedly unmatched. However, little is known about the geoheritage threats in South Africa because geoheritage research is geographically skewed to the global North, while little focus is given to the global South. This study characterises the geoheritage threats in South Africa through a qualitative method design. This involved qualitative semi-structured interviews with 16 key informants (from the South African National Parks, national government, local communities as well tour operators, and tourism agencies). Consequently, qualitative content analysis was performed to outline geoheritage threats in South African national parks. The study concludes that the construct of geoheritage threats consists of human- and nature-induced threats. The identified human-induced geoheritage threats include mining, damage to heritage, and loss of biodiversity due to overcrowding. Furthermore, results showed that incorrect management of geoheritage has the potential to cause community conflicts, which can lead to a decrease in tourists visiting the destination. The identified nature-induced geoheritage threats are climate change, floods, and fires. These results suggest the need for the immediate protection of geoheritage sites within and outside protected area in South Africa. Thus, it is necessary to develop protection strategies to conserve South African geoheritage for current and future generations that involve protection areas managers, local communities, government departments and agencies, and academia.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"98 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81003637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Event venues represent a focal point for infectious disease transmission among attendees and event stakeholders, creating lasting uncertainty within the industry post-COVID-19. There is now a need to investigate emerging venue considerations for the event industry as a result of the COVID-19 pandemic. Using Ireland as a case, a quantitative questionnaire was used on a sample of event managers. Event venue monitoring for COVID-19 is lacking, while risk mitigation procedures focus more on attendees already at the venue rather than avoiding infected persons entering the venue. Risk assessments now comprise COVID-19 risk; however, a lack of resources means regular health and safety has shown signs of weakening. Government and local authority resources and financial support are required. Pre-venue procedures of symptom screening and proof of vaccination, combined with venue procedures for disinfection of venue spaces, table service, and appropriate ventilation have proven to be effective COVID-19 risk mitigation procedures. Additionally, ICT (information and communications technology) could disseminate up-to-date health guidelines through customer-centric digital environments representing enhanced information sharing to avoid uncertainty and support pro-social intentions of event attendees and compliance with event venue COVID-19 risk mitigation procedures.
{"title":"Emerging Venue Considerations for Event Management: The Case of Ireland","authors":"Domhnall Melly, Emmet McLoughlin, K. Maguire","doi":"10.3390/tourhosp4010011","DOIUrl":"https://doi.org/10.3390/tourhosp4010011","url":null,"abstract":"Event venues represent a focal point for infectious disease transmission among attendees and event stakeholders, creating lasting uncertainty within the industry post-COVID-19. There is now a need to investigate emerging venue considerations for the event industry as a result of the COVID-19 pandemic. Using Ireland as a case, a quantitative questionnaire was used on a sample of event managers. Event venue monitoring for COVID-19 is lacking, while risk mitigation procedures focus more on attendees already at the venue rather than avoiding infected persons entering the venue. Risk assessments now comprise COVID-19 risk; however, a lack of resources means regular health and safety has shown signs of weakening. Government and local authority resources and financial support are required. Pre-venue procedures of symptom screening and proof of vaccination, combined with venue procedures for disinfection of venue spaces, table service, and appropriate ventilation have proven to be effective COVID-19 risk mitigation procedures. Additionally, ICT (information and communications technology) could disseminate up-to-date health guidelines through customer-centric digital environments representing enhanced information sharing to avoid uncertainty and support pro-social intentions of event attendees and compliance with event venue COVID-19 risk mitigation procedures.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"80 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81214408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This article focuses on the processes of territorialization of the local population’s living space, created by the governance regime in French Guiana, and their effects on the production of a tourist space in the context of sparsely populated regions. The Guiana Amazonian Park is analyzed as a territorialization agent with mechanisms that influence the development of tourism in the Maripasoula/Haut-Maroni zone. Our objective is to use the territorial framework to better understand the political and geographical dynamics that exist between the processes of the global production of tourist areas and those related to the local population’s management of the living space. Using Critical political geography framework, this study is based on documentary research and on 15 semi-directed interviews, conducted during a month-long stay in 2019, with different groups of stakeholders involved directly or indirectly in tourist activities. The paper first outlines the regional and local context of tourism in French Guiana. It also offers a territorial description of the different inclusion criteria for Sparsely Populated Regions in the Maripasoula/Haut-Maroni region, which is linked to the specific tourist practices in this territory. The processes of territorialization are then analyzed through the different governance regimes the French state created in order to understand how they fit into the production of a tourist space. Finally, a reflection on the future of tourism in this region is proposed, particularly regarding colonial governance regimes vis-à-vis Indigenous populations in the region. Our analysis demonstrates that tourism, along with any other form of activity to be developed in Maripasoula/Haut-Maroni territory, will be systematically confronted with the same structural constraints that have helped to reproduce the dynamics of territorial dispossession since the establishment of a colonial regime in the region.
{"title":"Production of a Tourist Space and Territorial Governance Regime in French Guiana (Guyane Française)—The Challenges of Touristification in the Peripheral Territory of Haut-Maroni","authors":"Luc Renaud, B. Sarrasin","doi":"10.3390/tourhosp4010010","DOIUrl":"https://doi.org/10.3390/tourhosp4010010","url":null,"abstract":"This article focuses on the processes of territorialization of the local population’s living space, created by the governance regime in French Guiana, and their effects on the production of a tourist space in the context of sparsely populated regions. The Guiana Amazonian Park is analyzed as a territorialization agent with mechanisms that influence the development of tourism in the Maripasoula/Haut-Maroni zone. Our objective is to use the territorial framework to better understand the political and geographical dynamics that exist between the processes of the global production of tourist areas and those related to the local population’s management of the living space. Using Critical political geography framework, this study is based on documentary research and on 15 semi-directed interviews, conducted during a month-long stay in 2019, with different groups of stakeholders involved directly or indirectly in tourist activities. The paper first outlines the regional and local context of tourism in French Guiana. It also offers a territorial description of the different inclusion criteria for Sparsely Populated Regions in the Maripasoula/Haut-Maroni region, which is linked to the specific tourist practices in this territory. The processes of territorialization are then analyzed through the different governance regimes the French state created in order to understand how they fit into the production of a tourist space. Finally, a reflection on the future of tourism in this region is proposed, particularly regarding colonial governance regimes vis-à-vis Indigenous populations in the region. Our analysis demonstrates that tourism, along with any other form of activity to be developed in Maripasoula/Haut-Maroni territory, will be systematically confronted with the same structural constraints that have helped to reproduce the dynamics of territorial dispossession since the establishment of a colonial regime in the region.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"44 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79412052","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper analyzes the role of Canadian online news media in framing travel during the pandemic. The article applies Altheide’s concept of the problem frame to reflect how news media contribute to the emergence of a highly rationalized problem that, in turn, generates a discourse of fear. While the impacts of COVID-19 on tourism have been extensively examined within tourism scholarship, less attention has been devoted to the impact of news media. Because travel and the pandemic are heavily intertwined, discourse analysis can help process media narratives, furthering our understanding of their role in influencing perceived risk of travel. A critical discourse analysis of over 100 online news articles was conducted using thematic analysis to uncover themes in Canadian media sources and to explore how the media have framed travel during the pandemic. The role of online news media in promoting fear was communicated through the themes of anxiety, antitrust, avoidance, and animosity. The role of the media in producing the problem frame in the context of travel was examined as well as its implications for perceived travel risk and tourism demand. The power dynamics between media, government, and the citizens it serves are also discussed.
{"title":"Discourses of Fear in Online News Media: Implications for Perceived Risk of Travel","authors":"K. A. McClinchey, F. Dimanche","doi":"10.3390/tourhosp4010009","DOIUrl":"https://doi.org/10.3390/tourhosp4010009","url":null,"abstract":"This paper analyzes the role of Canadian online news media in framing travel during the pandemic. The article applies Altheide’s concept of the problem frame to reflect how news media contribute to the emergence of a highly rationalized problem that, in turn, generates a discourse of fear. While the impacts of COVID-19 on tourism have been extensively examined within tourism scholarship, less attention has been devoted to the impact of news media. Because travel and the pandemic are heavily intertwined, discourse analysis can help process media narratives, furthering our understanding of their role in influencing perceived risk of travel. A critical discourse analysis of over 100 online news articles was conducted using thematic analysis to uncover themes in Canadian media sources and to explore how the media have framed travel during the pandemic. The role of online news media in promoting fear was communicated through the themes of anxiety, antitrust, avoidance, and animosity. The role of the media in producing the problem frame in the context of travel was examined as well as its implications for perceived travel risk and tourism demand. The power dynamics between media, government, and the citizens it serves are also discussed.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"1 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88932720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Literature review papers are highly influential in directing academic discourse, not only because they map the state of the art in a subject area, but also because they show future research prospects by identifying weaknesses, limitations, and gaps in the extant body of knowledge on a particular subject [...]
{"title":"What Makes a Good Critical Literature Review Paper?","authors":"B. Garrod","doi":"10.3390/tourhosp4010008","DOIUrl":"https://doi.org/10.3390/tourhosp4010008","url":null,"abstract":"Literature review papers are highly influential in directing academic discourse, not only because they map the state of the art in a subject area, but also because they show future research prospects by identifying weaknesses, limitations, and gaps in the extant body of knowledge on a particular subject [...]","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"36 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90517586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jesse Carswell, T. Jamal, Seunghoon Lee, Donna Lee Sullins, Kelly Wellman
This paper aims to share post-pandemic lessons for destination resilience and the sustainability of events. It offers a new perspective that reimagines the space and place of events as learning destinations enmeshed in complex systems. Complexity arises due to the interactions and interrelationships between numerous stakeholders, activities, and events in the social–ecological destination system, where boundaries are porous, and issues and actions from afar can impact the local community. The case presented here describes the micro-level activities and actions undertaken to engage with destination resilience and sustainable event management and certification at a learning destination in Texas, USA. These situated efforts are shown (i) at the campus-wide level for the university and (ii) with the collaborative, learning-oriented activities undertaken by students in event management classes to pilot test the Sustainable Event Certification Checklist that was developed. They corroborate the general characteristics and criteria of the complex learning destination summarized in the paper, along with identifying and discussing the skills, literacies, and lessons learned to advance destination resilience and the sustainability of events. Participants in the learning destination draw on practical knowledge and develop soft skills to engage in adaptive planning proactively and collaboratively with other stakeholders to address emergent challenges and practical problems in the complex destination and sustainable event domain.
{"title":"Post-Pandemic Lessons for Destination Resilience and Sustainable Event Management: The Complex Learning Destination","authors":"Jesse Carswell, T. Jamal, Seunghoon Lee, Donna Lee Sullins, Kelly Wellman","doi":"10.3390/tourhosp4010007","DOIUrl":"https://doi.org/10.3390/tourhosp4010007","url":null,"abstract":"This paper aims to share post-pandemic lessons for destination resilience and the sustainability of events. It offers a new perspective that reimagines the space and place of events as learning destinations enmeshed in complex systems. Complexity arises due to the interactions and interrelationships between numerous stakeholders, activities, and events in the social–ecological destination system, where boundaries are porous, and issues and actions from afar can impact the local community. The case presented here describes the micro-level activities and actions undertaken to engage with destination resilience and sustainable event management and certification at a learning destination in Texas, USA. These situated efforts are shown (i) at the campus-wide level for the university and (ii) with the collaborative, learning-oriented activities undertaken by students in event management classes to pilot test the Sustainable Event Certification Checklist that was developed. They corroborate the general characteristics and criteria of the complex learning destination summarized in the paper, along with identifying and discussing the skills, literacies, and lessons learned to advance destination resilience and the sustainability of events. Participants in the learning destination draw on practical knowledge and develop soft skills to engage in adaptive planning proactively and collaboratively with other stakeholders to address emergent challenges and practical problems in the complex destination and sustainable event domain.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":"16 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89870770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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