企业员工使用网络送餐意愿的探索性研究

Nur Shahrulliza Muhammad, Muhamad Raziq Mohd Razak, Shahira Ariffin, Hasman Abdul Manan, Fairus Hamdan
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引用次数: 1

摘要

本研究旨在调查巴生谷企业员工使用在线送餐(OFD)服务意向的决定因素,巴生谷市场主要由时间匮乏的人组成,他们在平衡工作时间和休息时间或休闲时间方面存在困难。该研究的重点是位于吉隆坡的不同公司的员工,从经理,高管到初级员工以及实习生,以覆盖具有不同工作经历背景的更广泛的受众,这些背景有助于企业界的高增长。调查对象是139名企业职员。使用SPSS 23.0对数据进行处理和解释,生成七个各自因素的均值和标准差。结果显示,受访者使用在线送餐服务来帮助他们管理时间的意愿中等。这些应用程序值得信赖,提供可靠的信息,并且有数据证明,在线送餐提高了他们的生活质量。
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An Exploratory Study On The Intention to Use Online Food Delivery Among Corporate Workers
This study is aimed at investigating the determinants of intention-to-use online food delivery (OFD) service among corporate workers in Klang Valley where the market is made up largely of time starved people that are enduring difficulties in balancing working time and rest time or leisure time at their convenience. The research focuses on workers ranging from managers, executives, to junior level employees as well as interns in different corporate companies located in Kuala Lumpur to cover a wider range of audience with different background of working experiences that contribute to the high growth of corporate world.  The respondents were 139 of corporate workers. Data processed and interpreted using the SPSS 23.0 in generating the mean and standard deviation of seven respective factors. The result shows that the respondents had moderate intention to use online food delivery service in helping them managing their time. The apps are trusted, provide reliable information and it is statistically proved that the online food delivery improved their quality of life.
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