工作-生活质量及其对医疗服务提供者绩效的影响及对组织结果的影响:当代文献综述

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引用次数: 2

摘要

QWL是一个广泛的术语,适用于包括医疗保健部门在内的不同领域。随着医疗保健服务系统在治疗和诊断方面的新维度的定期开放,以及向患者提供充分和高质量护理的复杂性的增加,正确和及时地估计问题并立即制定解决方案现在迫在眉睫,特别是在像印度这样的发展中国家,在全球化之后,印度是一个受欢迎的医疗保健旅游目的地。医生和其他医疗保健人员是医疗保健提供者单位的核心,整个系统完全取决于他们的表现。因此,极为重要的是制定一项同质政策,为保健提供者,特别是医生提供足够的空间,以保持其工作与生活的平衡,享受工作满意度和有益的工作环境,并实现职业成就和适当的认可,从而反映在更好的组织绩效中。本研究涉及知名期刊最近的评论,以更新工作场所气氛和政策框架的变化及其对医生和其他卫生保健工作者以及组织绩效的影响方面的最新发展。
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Quality of Work-Life and its impact on Performance of Health Care Providers with Effect on Organizational Outcome: A Review of Contemporary Literatures
QWL is a broad term and applicable in different fields including health care sector. With regular opening of new dimensions in health care delivery system, both in curative and diagnostic aspect, and associated increase in complexity in delivering adequate and quality care to the patients, proper and in time estimation of problem and immediate formulation of its solution is now an urgency, particularly in a developing country like India, which after globalization is a popular destination for health care tourism. Doctors and also other health care employees are heart of a health care provider unit and entire system is totally dependent on their performance. It is therefore, highly essential to frame a homogeneous policy to provide health care providers, doctors in particular, adequate scope to maintain their work life balance, to enjoy work satisfaction and conductive work environment and also to achieve career fulfilment and proper recognition which in tern is reflected in better organizational performance. This study deals with recent reviews in reputed journals to update recent developments in regard of changes in work place atmosphere and policy framing with its impact on doctors and other health care workers and also on organizational performance.
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