开源社区对志愿者的吸引和保留

A. Barcomb
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引用次数: 3

摘要

志愿者在开源中的重要性使得社区经理的职位在基金会和项目中变得越来越普遍。然而,关于志愿者管理和保留的建议是支离破碎的、不完整的、相互矛盾的,而且还没有经过实证检验。我们的目标是通过创建一本全面的最佳实践指南来填补这一空白,该指南借鉴了开源从业者指南和关于志愿服务的一般文献,并对实践的子集进行实证研究。还将制定一种评估志愿者流失对组织价值的方法。
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Volunteer Attraction and Retention in Open Source Communities
The importance of volunteers in open source has led to the position of community manager becoming more common in foundations and projects. Yet the advice for volunteer management and retention is fragmented, incomplete, contradictory, and has not been empirically examined. Our aim is to fill this gap by creating a comprehensive guidebook of best practices drawing from open source practitioner guides and general literature on volunteering, and to subject a subset of practices to empirical study. A method for evaluating volunteer attrition in terms of value to the organization will also be developed.
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