新冠肺炎疫情期间,店铺氛围和促销对利马拉萨咖啡馆冲动消费的影响

Adrian Gradiyanto, Arining Pangestu, Isabella Monica Putri, Anny Nurbasari
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引用次数: 0

摘要

本研究旨在测试和分析新冠疫情期间,门店氛围和促销活动对五种口味咖啡冲动购买的影响。本研究的数据收集采用问卷调查的方法,采用李克特量表建立空气问卷。本研究的样本是300名受访者谁是选择使用有目的的抽样与受访者的标准是消费者的caf利马拉萨在万隆市。采用结构方程建模(SEM)分析方法建立研究模型并进行分析。使用Smart PLS软件对研究数据进行分析。通过假设检验,发现店铺氛围和促销对冲动购买没有正向影响,促销对冲动购买有正向影响。因此,研究人员建议Cafe Lima Rasa的管理层增加促销活动来增加冲动购买,特别是使用社交媒体,考虑到根据描述性统计的结果,Cafe Lima Rasa的消费者主要是年轻人。caf Lima Rasa的管理层还应该设计一个更好的商店氛围,让咖啡馆的外观变得更适合instagram,并可以支持促销活动。
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The Influence of Store Atmosphere and Sales Promotion on Impulse Buying at Lima Rasa Café During the Covid-19 Pandemic
This study aims to test and analyze the effect of store atmosphere and sales promotions on the impulse buying of five flavors café during the Covid-19 pandemic. Data collection in this study used a survey method with an air questionnaire built using a Likert scale. The sample of this research was 300 respondents who were selected using purposive sampling with the criteria of respondents being consumers of Café Lima Rasa in Bandung City. The research model was built and analyzed using the Structural Equation Modeling (SEM) analysis method. The research data were analyzed using Smart PLS software. Based on the hypothesis testing, it was found that store atmosphere and sales promotion did not have a positive effect on impulse buying, and sales promotion had a positive effect on impulse buying. For this reason, the researcher suggests that Cafe Lima Rasa's management increase sales promotions to increase impulse buying, especially using social media, considering that based on the results of descriptive statistics, Café Lima Rasa's consumers are mostly young people. The management of Café Lima Rasa should also design a better store atmosphere so that the cafe's appearance becomes more Instagram-able and can support sales promotions.
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