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摘要

本章讨论了如何根据目标选择技术辅助的风险沟通应用程序,并就如何在工作场所、护理、共识和危机沟通工作中使用这些应用程序提供了建议。与员工的工作场所风险相关的沟通通常分为两类:确保员工接受必要的培训,以及让员工了解当前的健康、安全和环境问题,包括紧急情况。本章列举了一些风险相关信息的例子,这些信息是在线提供的,用于护理沟通。计算机技术可以有效地用于涉及决策过程中的群体或个人的风险沟通。本章总结了共识沟通技术中使用的一些最常见的工具和每种工具的指导方针。
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Technology-Assisted Communication
This chapter discusses how to choose technologyhassisted risk communication applications based on objectives and provides advice on how to use these applications when communicating risk in the workplace and in care, consensus, and crisis communication efforts. Workplace riskhrelated communication to employees often fits into two categories: ensuring that workers receive required training, and keeping employees informed about current health, safety, and environmental issues, including emergency situations. The chapter lists some examples of riskhrelated information that are provided online for care communication. Computer technology can be used effectively in risk communication that involves groups or individuals in a decisionhmaking process. The chapter summarizes some of the most common tools and guidelines for each tool used in technology in consensus communication.
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