开发和验证的工具,以评估态势意识在医院设置护理领导的业务管理

Hanna von Gerich, K. Junttila, M. Pasanen, S. Salanterä, Laura-Maria Peltonen
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摘要

在急症护理环境中负责操作管理的护理领导者需要关于工作流程、人力资源和患者情况的持续实时信息,以支持他们的即时决策。然而,护理领导报告说,目前的信息系统不能提供足够的支持,以帮助他们的决策。本研究的目的是开发一种工具,以评估医院运营管理中护理领导者的情境意识。首先,将已建立的态势感知量表与文献相结合,制定了该工具的草案。其次,专家小组评估了该工具的内容效度,最后,通过横断面在线调查评估了该工具的心理测量特性。最终版本由患者护理需求(5项)、人力资源(5项)和材料(6项)三个维度组成。量表16项内容效度指数均为0.88。该仪器由负责操作管理的护理专业人员进行测试(n=349)。整体情境感知为4.18分,其中人力资源维度得分最高(平均4.63分),患者护理维度得分最低(平均3.84分)。该工具的结构效度和内部一致性被认为是良好的。该工具可以支持对态势感知的系统评估,确定需要改进的信息管理领域。它可以支持发展项目、干预措施或实施信息系统的评估。由于情境感知是所有医疗保健业务管理的一个组成部分,未来的研究应该在其他临床环境和其他专业中探索它。
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Development and validation of instrument for assessment of situational awareness in operational management of nursing leaders in hospital settings
Nursing leaders in charge of operational management in acute care environments need continuous real-time information regarding workflow, human resources, and patient situations to support their immediate decision making. However, nursing leaders report that the current information systems do not provide sufficient support to help their decision making. The aim of this study was to develop an instrument for the evaluation of situational awareness of nursing leaders in operational management into the hospital setting. First, an established situational awareness scale was combined with literature to develop a draft for the instrument. Second, an expert panel assessed the content validity of the instrument, and finally, the psychometric properties of the instrument were evaluated by a cross-sectional online survey. The final version of the instrument consisted of three dimensions: Demands of patient care (5 items), Human resources (5 items) and Materials (6 items). The scale content validity index for all 16 items was 0.88. The instrument was tested with nursing professionals in charge of operational management (n=349). The overall situational awareness was 4.18, the highest dimension was the human resources (mean 4.63), while lowest score was seen for the dimension patient care (mean 3.84). The construct validity and internal consistency of the instrument was deemed good. The instrument may support systematic assessments of situational awareness, pinpointing areas of information management that need improvement. It may support evaluation of development projects, interventions, or implemented information systems. As situational awareness is an integral element of operational management in all health care, future research should explore it in other clinical environments and with other professions.
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