谈判过程协调中的知识共享

Melise M. V. Paula, Jonice Oliveira, J. Souza
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摘要

摘要在谈判中,独立于所应用的上下文,目标是达成协议,而每个协议都包含决策结果。谈判者的专业知识可以决定一个项目的成功。最重要的是尽可能多地获得谈判的信息,以确保有竞争力的数据,这些数据可以影响谈判,并确定对方的潜在利益。此外,谈判环境信息、双方的个人知识以及以往的谈判经验在新的谈判中可能会很有用。这种情况需要一个管理模型,该模型应该能够捕获和管理这些知识,将其传播给谈判者,并改进谈判结果。这项工作的目的是提出一个支持合作谈判过程的环境,管理在每次谈判中获得的知识,在谈判过程中提供必要的知识,并使谈判者之间能够互动
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Knowledge Sharing in Negotiation Process Coordination
Abstract. In negotiations, independent of the context in which these are being applied, the goal is reaching an agreement, and every agreement comprises a decision making result. The negotiator‘s expertise can determine the success of a project. Of great importance is the greatest possible amount of information on the negotiation, so as to secure competitive data which can sway the negotiation and identify the potential benefits for the other party. Furthermore, negotiation environment information and individual knowledge about both parties as well as previous experience in negotiations can be useful in new negotiations. This scenario requires a management model which should be able to capture and manage this knowledge, disseminating it to the negotiators, and improving the results from negotiations. The aim of this work is to propose an environment to support cooperative negotiation processes, managing the knowledge acquired in each negotiation, providing necessary knowledge during the process and enabling interaction between negotiators
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