当地品牌形象和产品质量对棉兰锡纳美那拉德里店顾客忠诚度的影响

Ronnie MT Sirait
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引用次数: 1

摘要

在管理一家领先的公司时,有必要关注当地品牌形象和产品质量的水平,这是影响采购决策的因素之一。本研究旨在探讨本地品牌形象与产品品质对消费者购买决策的影响。使用的研究类型是定量方法的解释研究。本研究中使用的样本数量为66个受访者,即PT. Graha铝制品公司的一些客户。使用的分析技术是多元线性回归分析和假设检验,即F检验(同时)和T检验(个人)。多元线性回归结果Y = 3,326 + 0,357X1 + 0,695X2,表明本地品牌形象变量对购买决策有显著影响,其值为tcount 3.105>表2.026。产品质量变量的tcount值为3.105> 2.026,说明产品质量对采购决策有显著影响。Fcount结果为237.052> Ftable值为3.25,表明本地品牌形象和产品质量两个变量之间存在显著影响,同时影响购买决策。而决定系数的值,可知得到的调整后R方为0.924(92.4%),说明当地品牌形象和产品质量能够解释购买决策,说明其他变量对PT. Graha铝制品购买决策的影响。为PT. Graha Aluminum Medan Products的领导提供建议,以进一步提升当地的品牌形象和产品质量,从而提高采购决策。
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The influence of local brand image and product quality on customer loyalty at PT. Sinar Menara Deli Medan
In managing a leading company, it is necessary to pay attention to the level of Local Brand Image and Product Quality as one of the elements that influence the Purchasing Decision. This study aims to determine the effect of local brand image and product quality on purchasing decisions simultaneously. The type of research used is explanatory research with a quantitative approach. The number of samples used in this study were 66 respondents, namely a number of customers at PT. Graha Aluminum Products. The analysis technique used is multiple linear regression analysis with hypothesis testing, namely F test (simultaneous) and T test (persial). The result of multiple linear regression Y = 3,326 + 0,357X1 + 0,695X2, shows that the local brand image variable has a significant effect on purchasing decisions with a value of tcount 3.105> ttable 2.026. Product Quality variable shows the tcount value of 3.105> 2.026, this means that Product Quality has a significant effect on Purchasing Decisions. The result of Fcount is 237.052> Ftable value of 3.25, that there is a significant influence between the variables of Local Brand Image and Product Quality simultaneously affect the Purchase Decision. While the value of the coefficient of determination, it is known that the Adjusted R Square obtained is 0.924 (92.4%), which means that the Local Brand Image and Product Quality are able to explain the Purchase Decision which illustrates the influence of other variables for the Purchasing Decision of PT. Graha Aluminum Products. Advice given to the leadership of PT. Graha Aluminum Medan Products to further enhance the Local Brand Image and Product Quality so that Purchase Decisions are higher.
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