服务业员工创新行为结构维度的实证分析

The 2nd International Conference on Information Science and Engineering Pub Date : 2010-12-01 DOI:10.1109/ICISE.2010.5690174

Li Xia, Dai Changjun

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摘要

根据服务员工的工作特点，其创新行为具有四维结构，即创新导向、创新思想产生、创新思想实施、创新思想实践。本文在国内外研究的基础上，设计了服务业员工创新行为量表，收集了大量问卷进行实证分析，通过探索性因子分析检验了服务业员工创新行为的四个结构维度

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Empirical analysis on structure dimensions of service employees' innovation behavior

According to working characteristics of service employees, their innovation behavior has four-dimensional structure, namely innovation orientation, innovation ideas generation, innovation ideas implementation, innovation ideas practice. Based on home and abroad study, the paper designs service employee innovation behavior scale, collects many questionnaires for empirical analysis, tests service employee innovation behavior's four structure dimension through exploratory factor analysis‥

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The 2nd International Conference on Information Science and Engineering

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