复制与欺凌:一种棘手的组织冲突

Herminia Munoz-Flores, Lourdes Munduate Jaca, F. Medina, J. Guerra
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引用次数: 0

摘要

本研究的目的是探讨欺凌作为一种不对称的关系冲突。换句话说,冲突中受影响的各方之间存在巨大的权力不平衡,存在情感和关系问题。首先,我们分析了关系冲突与欺凌之间的联系,其次,我们试图验证在处理关系冲突方面表现出价值的策略是否也可以用于应对欺凌。结果表明,高关系冲突和高职位权力的存在与欺凌行为的存在有关。与棘手冲突中的管理策略类似,将行为与对手整合会增加职场欺凌行为,而避免行为则与这些行为的发生率降低有关。研究结果还证实,群体内的支持氛围与欺凌行为的减少有关。该研究分析了这些发现对在组织环境中应对欺凌的影响。
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Copying with Bullying as an Intractable Organizational Conflict
This study's objective is to approach bullying as an asymmetric and relational conflict. In other words, a conflict where there is a great power imbalance between the affected parties, and where emotional and relational problems exist. First, we analyse the link between relational conflict and bullying, and secondly we try to verify whether the strategies that have shown their worth for handling relational conflict may also be used to cope with bullying. Results show that the presence of high relational conflicts and high positional power are related with the presence of bullying practices. In a similar way to what occurs with management strategies in intractable conflicts, integrating behaviours with the opponent increase practices of workplace bullying, while avoiding behaviours are related to a lower presence of these practices. Findings also confirm that a climate of support within the group is related with a lower presence of bullying practices. The study analyses the implications of these findings for coping with bullying in the organisational setting.
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