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摘要

本文考察了英国外交和商业文化中存在的主要特征。首先,克制和自我控制表现在语言和表达情感上,就像在非语言交流中一样。英国人对谈话者表现出尊重,并坚持高标准的礼貌。他们务实的心态使他们能够灵活地寻找协商解决方案。他们愿意承担风险,他们想出各种方法来达成协议,如果情况需要,他们可以放弃最初的方法,找到一个全新的解决方案。外国人可能会认为英国人的自信和自尊是傲慢,他们也可能会认为英国谈判文化特有的闪烁其词、间接的沟通方式、希望遵守礼节和表现出强调友好的愿望是不真诚和虚伪。现代英语中高度的习语化可能会给理解英国人带来额外的困难。和其他文化一样,英国人的行为也受到社会环境的影响,在这种社会环境中,性格的形成与受教育的特点和水平是密不可分的。重要的是要考虑到英国社会固有的个人主义文化鼓励自我表达的自由。因此,在考虑英国人行为的“文化标准”的同时,有必要了解特定对话者的个人沟通风格。
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"MYSTERIOUS ALBION": NEGOTIATION BEHAVIOR PATTERN OF THE BRITISH
The article examines the main features that exist in the diplomatic and business culture of the British. First of all, it is restraint and self-control that are manifested as in words and expressed feelings as in non-verbal communication. The British demonstrate respect for an interlocutor and adhere to high standards of politeness. Their practical mindset allows them to be flexible in finding negotiated solutions. They are ready to take risks, they work out various ways to reach agreements, and they can abandon their initial approach if the situation requires it, and find a completely new solution. Foreigners may perceive the self–confidence and self-esteem of the British as arrogance, and they also may perceive the evasiveness, indirect communication style, and desire to observe the proprieties and to demonstrate emphasized friendliness that are distinctive to the British negotiation culture as insincerity and hypocrisy. A high degree of idiomaticity in the modern English language may create additional difficulties in understanding the British people. As in other cultures, the behavior of the British is influenced by the social environment where personality formation goes together with the features and the level of education. It is important to take into account that the culture of individualism which is inherent in the British society encourages freedom of self-expression. Therefore, along with taking into account the "cultural standards" of the behavior of the British, it is necessary to know the personal style of communication of a particular interlocutor.
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