Information System of Clinical Authority Medical Staff: Patient Safety Referral Services

The transfer of information between health professionals through safe referral services in hospitals is an important requirement for hospital accreditation. The Clinical Authority Information System is an information system used in RS X to provide safe referral services for patients. This study aims to determine the benefits of using that system in providing patient referral services by taking a quantitative approach with a cross sectional design. Data were collected in March 2017. The sample was assembled and comprised a total of 22 doctors and nurses who worked in the nursing ward. Primary data were collected using a questionnaire survey and processed by univariate analysis. The results showed that a majority of respondents found the system to be convenient for patient transfer with no obstacles in coordinating the patient transfer process. Information on doctors‟ clinical authority was also easy to obtain. The existence of the system helped facilitate and guarantee the safe transfer of patients. The referral system is very useful in terms of patient safety.