斯里兰卡客户采用网上银行缓慢而有限的实证研究

S. Weerasekara, P. Abeygunawardhana
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引用次数: 5

摘要

在斯里兰卡,互联网的使用正在迅速增加。然而,与互联网用户的增长相比,网上银行的使用速度非常缓慢。本研究将集中在四个可能影响互联网银行缓慢适应的主要领域,即对互联网银行的认识和知识,互联网银行的感知特征,消费者对变革的抵制,法律支持和信息系统安全。根据收集到的数据,使用静态分析方法对这4种条件进行了测试。
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An empirical study on slow and limited adoption of Internet Banking by Sri Lankan customers
Usage of internet is rapidly increasing in Sri Lanka. However, usage of internet banking is very slow compared to increase of internet users. This study will focus on four main possible areas which may effect to slow adaptation of Internet Banking as Awareness & Knowledge of Internet Banking, Perceived Characteristics of Internet Banking, Consumer Resistance to Change, Legal Support and IS Security. Based on the data gathered, these 4 conditions are tested using statically analysis method.
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