休闲客人对价格和安全的感知:以尼日利亚Awka为例

Chibueze Emmanuel Ogbunankwor, O. Nwangene, Nkoli Augustina Chendo
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引用次数: 0

摘要

尽管普遍存在安全问题,尤其是尼日利亚酒店业普遍存在的安全问题,但考虑到该国不断上升的通货膨胀,客人不得不与酒店的房价或价格相抗衡。然而,价格和安全是否会影响尼日利亚休闲客人对酒店的选择,并没有实证证明。为了实现这些目标,并建立一个休闲客人选择酒店的框架,本研究使用多元回归分析,借助于SPSS Version 20.0软件在5%显著性水平下对所制定的假设进行检验。在尼日利亚阿南布拉州的Awka大都市住宿的246名受访者的调查结果显示,价格和安全这两个因素影响了休闲客人对酒店的选择。更重要的是,安全性比价格更有影响力。综上所述,该研究得出的结论是,酒店住宿的基础是安全性和可负担性。因此,该研究建议酒店业主和管理者在酒店管理中一定要有安全意识,并始终努力为消费者提供更少的服务。
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Leisure Guests’ Perceptions of Price and Security: The Case of Awka, Nigeria
Despite general security concerns, particularly security issues prevalent in the Nigerian hotel industry, guests have to contend with the room rate or price of staying in hotels considering the spiraling inflation in the country. Nevertheless, it is not empirically established if price and security influence leisure guests’ choice of hotels in Nigeria. To achieve these objectives and establish a framework of leisure guests’ choice of hotels, this study used multiple regression analysis to test the formulated hypotheses with the aid of SPSS Version 20.0 software at 5% level of significance. Findings from a convenience sample of 246 respondents who lodge in hotels in Awka metropolis, Anambra State, Nigeria show that the two factors investigated namely price and security influence leisure guests’ choice of hotels. More importantly, security has more influence than price. To sum up, the study concludes that the basis of hotel accommodation is security and affordability. Therefore, the study recommends that hotel owners and managers should definitely be security-conscious in the management of their hotels and always strive to give consumers more for less.
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