授权维修中心与普通维修车间:消费者对汽车维修的偏好

Journal of the Society of Automotive Engineers Malaysia Pub Date : 2021-04-28 DOI:10.56381/jsaem.v2i2.81

M. A. Abdul Wahab, M. F. Ibrahim, M.H. Mohd Latif

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摘要

与授权服务中心(sc)相比，围绕普通车间(GWs)存在更多问题，特别是在消费主义方面。无论如何，GWs仍然占有同等的市场份额，并维持着他们的业务。本文探讨了汽车用户对汽车维修的偏好。此外，目前的政府举措和未来的汽车车间在马来西亚也进行了讨论。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Authorised Service Centre vs General Workshop: Consumers' Preference of Car Maintenance

There are more issues surrounding general workshops (GWs) compared to authorised service centres (SCs) especially concerning consumerism. Regardless, GWs still hold equal market share and have sustained their businesses. This article discusses car users' preference of maintenance involving SCs and GWs. Additionally, current government initiatives and the future of automotive workshops in Malaysia are also discussed.

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Journal of the Society of Automotive Engineers Malaysia

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