电子政务对联邦大学服务交付的影响

E. Chukwuemeka, Elom Ikechukwu Ubochi, E. Okechukwu
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引用次数: 7

摘要

该研究调查了尼日利亚埃邦伊州Ndufu-Alike Ikwo联邦大学电子政务对服务提供的影响。采用描述性研究设计指导研究,提出两个假设并进行检验。使用Chisquare非参数统计来检验假设。研究表明,电子政务通过提高员工的绩效,对服务提供有很强的积极影响。这是因为在与工作有关的活动中使用信息和通信技术减少了工人在履行职责时的时间浪费、延误和错误。在此基础上提出了一些建议,其中主要的建议是,该机构应改进目前的信通技术基础设施和战略,并继续改进工作人员之间的互联网接入和数字鸿沟,以便继续实现其组织目标
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Effect of E-Government on Service Delivery in Federal University NdufualikeIkwo, Ebodnyi State
The study examined the effect of e-government on service delivery in Federal University Ndufu-Alike Ikwo, Ebonyi State Nigeria. Descriptive research design was adopted to guide the study, two hypotheses were formulated and tested. Chisquare non-parametric statistics was used to test the hypotheses. The study revealed among other things that e-government has strong positive effect on service delivery by enhancing the performance of workers. This is because the use of ICT in work-relate activities reduces waste of time, delays and mistakes on the part of workers in the discharge of their duties. Based on this, recommendations were made major among them is that the Institution should improve on the current ICT infrastructure and strategy and continue to improve on the internet access and digital divide among staff in order to continue achieving their organizational goals
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