为什么社交媒体用户会分享错误信息?

Xinran Chen, Sei-Ching Joanna Sin, Y. Theng, C. S. Lee
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引用次数: 45

摘要

社交媒体上广泛存在的错误信息令人担忧。目前,尚不清楚是什么因素促使没有恶意的普通社交媒体用户将错误信息转发到他们的在线网络。通过使用和满足理论和谣言研究文献的调查问卷,这项研究询问了新加坡的大学生为什么他们在社交媒体上分享错误信息。性别差异也被测试。研究发现,人们感知到的信息特征,如引发对话的能力和吸引人的程度,是最重要的因素。自我表达和社交动机也是最主要的原因。据报道,女性分享错误信息的比例更高。讨论了社会媒体应用程序设计和信息素养培训的含义。
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Why Do Social Media Users Share Misinformation?
Widespread misinformation on social media is a cause of concern. Currently, it is unclear what factors prompt regular social media users with no malicious intent to forward misinformation to their online networks. Using a questionnaire informed by the Uses and Gratifications theory and the literature on rumor research, this study asked university students in Singapore why they shared misinformation on social media. Gender differences were also tested. The study found that perceived information characteristics such as its ability to spark conversations and its catchiness were top factors. Self-expression and socializing motivations were also among the top reasons. Women reported a higher prevalence of misinformation sharing. The implications for the design of social media applications and information literacy training were discussed.
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