{"title":"社交媒体中的标签和情绪:关于感知代理在难民危机在线讨论中的作用","authors":"Ju-Sung Lee, Adina Nerghes","doi":"10.1145/3097286.3097300","DOIUrl":null,"url":null,"abstract":"By focusing on the recent events in the Middle East, that have pushed many to flee and seek refuge in neighboring countries or in Europe, we investigate dynamics of label use in social media, the emergent patterns of labeling that can cause further disaffection and tension, and the sentiments associated with the different labels. To achieve this, we examine key labels pertaining to the refugee/migrant crisis and their usage in the user comment thread of a highly viewed and informational video of the crisis on YouTube. The use of labels indicate that migration issues are being framed not only through labels characterizing the crisis but also by their describing the individuals themselves. The sentiments associated with these labels depart from what one would normally expect; in particular, negative sentiment is attached to labels that would otherwise be deemed neutral or positive. Interestingly, both positive and negative labels exhibit increased negativity across time. Using topic modeling and sentiment analysis jointly, we discover that the latent topics of the most positive comments show more overlap than those topics of the most negative comments, which are more focused and partitioned. In terms of sentiment, we find that labels indicating some degree of perceived agency or opportunity, such as 'migrant' or 'immigrant', are embedded in less sympathetic comments than those labels indicating a need to escape war-torn regions or persecution (e.g., asylum seeker or refugee). Our study offers valuable insights into the direction of public sentiment and the nature of discussions surrounding this significant societal event, as well as the nature of online opinion sharing.","PeriodicalId":130378,"journal":{"name":"Proceedings of the 8th International Conference on Social Media & Society","volume":"15 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2017-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"8","resultStr":"{\"title\":\"Labels and sentiment in social media: On the role of perceived agency in online discussions of the refugee crisis\",\"authors\":\"Ju-Sung Lee, Adina Nerghes\",\"doi\":\"10.1145/3097286.3097300\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"By focusing on the recent events in the Middle East, that have pushed many to flee and seek refuge in neighboring countries or in Europe, we investigate dynamics of label use in social media, the emergent patterns of labeling that can cause further disaffection and tension, and the sentiments associated with the different labels. To achieve this, we examine key labels pertaining to the refugee/migrant crisis and their usage in the user comment thread of a highly viewed and informational video of the crisis on YouTube. The use of labels indicate that migration issues are being framed not only through labels characterizing the crisis but also by their describing the individuals themselves. The sentiments associated with these labels depart from what one would normally expect; in particular, negative sentiment is attached to labels that would otherwise be deemed neutral or positive. Interestingly, both positive and negative labels exhibit increased negativity across time. Using topic modeling and sentiment analysis jointly, we discover that the latent topics of the most positive comments show more overlap than those topics of the most negative comments, which are more focused and partitioned. In terms of sentiment, we find that labels indicating some degree of perceived agency or opportunity, such as 'migrant' or 'immigrant', are embedded in less sympathetic comments than those labels indicating a need to escape war-torn regions or persecution (e.g., asylum seeker or refugee). Our study offers valuable insights into the direction of public sentiment and the nature of discussions surrounding this significant societal event, as well as the nature of online opinion sharing.\",\"PeriodicalId\":130378,\"journal\":{\"name\":\"Proceedings of the 8th International Conference on Social Media & Society\",\"volume\":\"15 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2017-07-28\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"8\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the 8th International Conference on Social Media & Society\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/3097286.3097300\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 8th International Conference on Social Media & Society","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3097286.3097300","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Labels and sentiment in social media: On the role of perceived agency in online discussions of the refugee crisis
By focusing on the recent events in the Middle East, that have pushed many to flee and seek refuge in neighboring countries or in Europe, we investigate dynamics of label use in social media, the emergent patterns of labeling that can cause further disaffection and tension, and the sentiments associated with the different labels. To achieve this, we examine key labels pertaining to the refugee/migrant crisis and their usage in the user comment thread of a highly viewed and informational video of the crisis on YouTube. The use of labels indicate that migration issues are being framed not only through labels characterizing the crisis but also by their describing the individuals themselves. The sentiments associated with these labels depart from what one would normally expect; in particular, negative sentiment is attached to labels that would otherwise be deemed neutral or positive. Interestingly, both positive and negative labels exhibit increased negativity across time. Using topic modeling and sentiment analysis jointly, we discover that the latent topics of the most positive comments show more overlap than those topics of the most negative comments, which are more focused and partitioned. In terms of sentiment, we find that labels indicating some degree of perceived agency or opportunity, such as 'migrant' or 'immigrant', are embedded in less sympathetic comments than those labels indicating a need to escape war-torn regions or persecution (e.g., asylum seeker or refugee). Our study offers valuable insights into the direction of public sentiment and the nature of discussions surrounding this significant societal event, as well as the nature of online opinion sharing.