公司治理对肯尼亚恩布县公立医院绩效的影响

Christine Kinyua, L. Ngari
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摘要

公司治理对全球公立医院的绩效至关重要。本研究调查了公司治理对肯尼亚恩布县小诊所绩效的影响。本研究的目的是评估董事会特征如何影响恩布县小医院的绩效。本研究的主要问题是用客户满意度、员工满意度和效率来评估小PHs的绩效。鉴于目前在恩布县小诊所管理方面的公司治理研究很少,本研究解决了小诊所管理面临的挑战,从而为县级政府制定政策和战略指导提供了帮助。运用管理领导理论和组织领导风格构建公司治理的理论框架。这些信息是通过问卷调查从140名受访者中收集的。定量资料采用描述性统计分析,定性资料采用内容分析法分析。然后对调查结果进行概括,以确定PHs是否制定了实施公司治理最佳实践的政策和指导方针。一些结果是;小灵通遵守公司管治的适用,但未能全面实施;PHs遵守大部分法规和政府政策,但未能完全遵守有关董事会特征的公司治理指南。最后,为政策制定和未来在肯尼亚恩布县和全球小诊所公司治理绩效研究中使用编写了摘要和建议。
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Influence of Corporate Governance on Performance in Public Hospitals in Embu County, Kenya
Corporate governance is important to the performance of Public Hospitals (PHs) all over the world. This study investigated the Influence of Corporate Governance on Performance in PHs in Embu County, Kenya. The objective of the study was to assess how board characteristics influence performance in PHs in Embu County. The study’s main problem was to assess the performance in PHs using level of customer satisfaction, level of employees’ satisfaction and efficiency. Given that there is minimal research in corporate governance on management of PHs especially in Embu County, the study addressed challenges faced by management, thus helping formulate policies and strategic guidance for County Governments (CGs). The Stewardship Leadership Theory and Organizational Leadership Style were used to develop the theoretical framework on corporate governance. The information was gathered from 140 respondents using questionnaires. Quantitative data was analyzed using Descriptive Statistics whereas Qualitative data was analyzed using Content Analysis Method. The findings were then recapitulated to ascertain whether PHs have put in place policies and guidelines that conduct best practices of corporate governance. Some of the outcome were; PHs complied with the application of corporate governance but failed to implement it fully; the PHs adhered to most of the regulations and government policies but failed to fully adhere to corporate governance guidelines on board characteristics. Finally, the summary and recommendations were then prepared for policy formulation and future use in research on corporate governance on performance in PHs in Embu County, Kenya and globally.
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