构建话单实时业务分析平台

Chia-Chun Shih, Chi-Chang Huang, Bo-Ting Lin, Chao-Wen Huang, Wan-Hsun Hu, Chien-Wei Cheng
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摘要

不断增长的实时业务需要在话单中发现暂时的客户需求。本文提出了一种基于事件的实时话单分析系统架构。预计该系统将允许营销人员注入基于分析的规则来触发营销活动。我们还提出了两种基于现成计算工具的实现。
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Building a CDR analytics platform for real-time services
Growing real-time services require discovering transient customer needs in CDRs. In this paper, we propose a CDR analytics system architecture for event-based analytics processing in real time. This system is expected to allow marketing staff to inject analytics-based rules to trigger marketing campaigns. We also propose two implementations which are based on off-the-shelf computing tools.
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