角色扮演在技校学生沟通技巧培养中的作用

Elena Tiron, Elena Tiron, Studii Empirice
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摘要

本文简要介绍了从莫雷诺的作品到现在的角色扮演的历史,以及角色扮演作为一种教学方法的特殊性。指出了类似的互动方法在概念上的差异:小组工作、思考帽、镶嵌法。角色扮演的教学方法被应用于来自技术学院的90名一年级学生,他们学习了12周的沟通技巧课程。该研究旨在通过角色扮演的方式培养专业的沟通技巧。我们确定了来自技术学院的学生的沟通问题,设定了研究目标,展示了研究设计,结果和他们的解释。技术学院一年级学生的沟通问题主要表现在难以处理积极倾听、移情、与他人协商等问题。因此,研究的目标集中在这些沟通能力的子组件的发展。评估这种方法在专业沟通能力发展中的应用的标准是由教师制定的。在为期12周的研究结束时,通过SWOT方法,学生们强调了实施角色扮演的积极方面,消极方面,机会和风险。本文的结论强调了使用交互式方法来培养学生的横向能力的必要性,以及这些方法的局限性或不足之处。
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ROLE PLAY IN BUILDING THE COMMUNICATIVE SKILLS IN STUDENTS FROM ATECHNICAL UNIVERSITY
The article presents a brief history of role play from Moreno’s work to the present time and the specificity of role play as a teaching method. The conceptual differences among similar interactive methods are identified: group work, thinking hats, the mosaic method. The didactic method of role play is applied to a group of 90 first-year students from a technical faculty, taking the subject of Communication Techniques, for 12 weeks. The research aims to develop professional communication skills by using role play. We identified the communication problem of the students from a technical faculty, set research objectives, present the research design, the results and their interpretation. The communication problem of the first-year students from a technical faculty consists in the difficulty of dealing with active listening, empathy, negotiation with others. As a result, the research objectives focused on the development of these subcomponents of the communication competences. The criteria for assessing the application of this method for the development of professional communication competences are established by the teacher. Through the SWOT method applied at the end of the 12-weeks research, students highlighted the positive aspects, the negative ones, the opportunities and the risks of implementing role play. The conclusions of the paper emphasize the need to use interactive methods with the aim of developing students’ transversal competences, but also the limitations or inadequacies of these methods.
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