蛋糕产品和服务质量的变化对班古鲁西环城面包店的兴趣有影响

Apita Cesilia, Sri Ekowati
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引用次数: 0

摘要

本研究旨在找出蛋糕产品的变化和服务质量对购买兴趣的影响,塔塔面包店,灵卡巴拉特分公司,Bengkulu市。本研究采用定量描述性研究的方法。本研究的对象是位于bengkulu市lingkar barat的塔塔面包店的消费者。抽样方法采用非概率技术,即偶然抽样。这项研究的受访者人数为130人。本研究采用问卷调查的收集方法。为了分析数据,本研究采用多元线性回归分析检验和假设检验,即t检验和f检验。研究结果表明,蛋糕产品变化对购买兴趣有正向影响,服务质量对购买兴趣有正向影响,蛋糕产品变化和服务质量共同对购买兴趣有正向显著影响。关键词:蛋糕产品变异,服务质量,购买兴趣
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PENGARUH VARIASI PRODUK KUE DAN KUALITAS PELAYANAN TERHADAP MINAT BELI PADA TOKO TATA BAKERY CABANG LINGKAR BARAT KOTA BENGKULU
This study aimed to find out the effect of cake product variations and service quality on buying interest at the Tata Bakery Shop,Lingkar Barat Branch,Bengkulu City.This Study applied the type of quantiative descriptive research.The object of this study was the consumer at Tata Bakery wich is located on the lingkar barat,bengkulu city.the sampling method employed a non-probability technique,namely accidental sampling.The number ofrespondents in this study were 130 people.This study used a collection method in the form of a questionnaire.To analyze the data,this research uses multiple linear regression analysis test,and hypothesis testing,namely t-test and f-test.the results of the study conclude that the variabel cake product variations had a positive effect on buying interest,service quality contributed to a positive effect on buying interest,and cake product variations,and service quality together had a positive and significant effect on buying interest.   Keywords: Cake Product Variation, Service Quality,Buying Interest
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