Thriving in the New Normal

Language education in higher education has been significantly impacted by COVID-19, and this has placed significant pressure on practitioners around the world irrespective of their respective experience prior to the pandemic. Teachers are now expected to deliver classes utilising new mediums whilst learning how to use different technologies. This can place a significant strain on individuals, institutions, and education sectors as everyone is expected to become proficient in a new normal working environment. In light of this, this chapter considers the in-service professional development needs and experiences of 88 language teachers at a Sino foreign university in Mainland China. The aim is that the insights provided here will help education providers better understand the challenges that their staff may be facing and consider ways in which teacher learning can be addressed. This chapter should be of interest to educators, managers, leaders, and policymakers in a wide range of international settings.