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引用次数: 14

摘要

讨论了智能组织的特点。定义了组织危机,并讨论了组织危机的影响。提出了危机管理的框架,并描述了危机规划系统;这些都是基于群体决策支持环境和一套危机规划工具。这些工具的使用是通过一个危机规划案例来说明的。
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Crisis planning systems: tools for intelligent action
The characteristics of intelligent organizations are discussed. Organizational crises are defined, and their effects are discussed. A framework for crisis management is presented, and the crisis planning systems are described; these are based on a group decision-support environment and a set of crisis planning tools. The use of the tools is illustrated by means of a crisis planning case.<>
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