{"title":"逆向物流对快速消费品零售商的影响研究","authors":"Dong Sunkou Astete","doi":"10.53759/5181/jebi202202018","DOIUrl":null,"url":null,"abstract":"Companies worked hard to stay ahead of the competition in the market by providing high quality products\nand services to satisfied customers. This goal was met with the development of Supply Chain Management (SCM)\nstrategies, which improved business coordination between the supply and demand sides of operations. Reverse Logistics\n(RL) is the process by which damaged goods from the forward flow of products from suppliers of Fast-Moving\nConsumer Goods (FMCGs) to end-customers are amassed and returned to suppliers. The purpose of this research was to\nidentify the effects of RL on the top FMCGs merchants in South Africa. The study's theoretical underpinnings were the\nnotions of sustainability and competitive advantage, and it used a qualitative studies technique based on the\nconstructionist research methodology. Thirteen people were questioned through a non-probabilistic sampling technique.\nAtlas ti.8 was used for the transcription, translation, coding, and analysis of the interviews. The research found that\nretailers benefited from RL because damaged items were replaced, competitiveness and sustainability were enhanced\nbecause of continual value recovery, and waste reduction contributed to a cleaner environment. Recovering damaged\ngoods via the RL process boosted business competitiveness by providing value-added resources that increased profits.\nContinuous processing with few byproducts guaranteed.","PeriodicalId":309328,"journal":{"name":"Journal of Enterprise and Business Intelligence","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"A Review of the Impacts of Reverse Logistics on Retailers of Fast Moving Consumer Goods\",\"authors\":\"Dong Sunkou Astete\",\"doi\":\"10.53759/5181/jebi202202018\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Companies worked hard to stay ahead of the competition in the market by providing high quality products\\nand services to satisfied customers. This goal was met with the development of Supply Chain Management (SCM)\\nstrategies, which improved business coordination between the supply and demand sides of operations. Reverse Logistics\\n(RL) is the process by which damaged goods from the forward flow of products from suppliers of Fast-Moving\\nConsumer Goods (FMCGs) to end-customers are amassed and returned to suppliers. The purpose of this research was to\\nidentify the effects of RL on the top FMCGs merchants in South Africa. The study's theoretical underpinnings were the\\nnotions of sustainability and competitive advantage, and it used a qualitative studies technique based on the\\nconstructionist research methodology. Thirteen people were questioned through a non-probabilistic sampling technique.\\nAtlas ti.8 was used for the transcription, translation, coding, and analysis of the interviews. The research found that\\nretailers benefited from RL because damaged items were replaced, competitiveness and sustainability were enhanced\\nbecause of continual value recovery, and waste reduction contributed to a cleaner environment. Recovering damaged\\ngoods via the RL process boosted business competitiveness by providing value-added resources that increased profits.\\nContinuous processing with few byproducts guaranteed.\",\"PeriodicalId\":309328,\"journal\":{\"name\":\"Journal of Enterprise and Business Intelligence\",\"volume\":\"1 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-07-05\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Enterprise and Business Intelligence\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.53759/5181/jebi202202018\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Enterprise and Business Intelligence","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.53759/5181/jebi202202018","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
A Review of the Impacts of Reverse Logistics on Retailers of Fast Moving Consumer Goods
Companies worked hard to stay ahead of the competition in the market by providing high quality products
and services to satisfied customers. This goal was met with the development of Supply Chain Management (SCM)
strategies, which improved business coordination between the supply and demand sides of operations. Reverse Logistics
(RL) is the process by which damaged goods from the forward flow of products from suppliers of Fast-Moving
Consumer Goods (FMCGs) to end-customers are amassed and returned to suppliers. The purpose of this research was to
identify the effects of RL on the top FMCGs merchants in South Africa. The study's theoretical underpinnings were the
notions of sustainability and competitive advantage, and it used a qualitative studies technique based on the
constructionist research methodology. Thirteen people were questioned through a non-probabilistic sampling technique.
Atlas ti.8 was used for the transcription, translation, coding, and analysis of the interviews. The research found that
retailers benefited from RL because damaged items were replaced, competitiveness and sustainability were enhanced
because of continual value recovery, and waste reduction contributed to a cleaner environment. Recovering damaged
goods via the RL process boosted business competitiveness by providing value-added resources that increased profits.
Continuous processing with few byproducts guaranteed.