服务质量和产品质量对购买本田品种摩托车的决定的影响

Syafrida Syafrida, Pandi Putra
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引用次数: 0

摘要

本研究旨在确定服务质量是否对PT. Tunas Dwipa Matra pareparebranch的本田Beat摩托车的购买决策有影响,事实证明,Ha1被接受,Ho1被拒绝。在pareparet . Tunas Dwipa Matra分公司,产品质量对本田Vario摩托车的购买决策有影响,事实证明,Ha2被接受,Ho1被拒绝。服务质量和产品质量共同影响购买决策。从服务质量和产品质量可以看出,计算出的F值= 40.752,显著性为0.000 <0.05。因此,在本研究中,可以说服务质量和产品质量对Dwipa Matra分公司PT. pareparebranch的采购决策具有共同且显著的影响。
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Pengaruh Kualitas Pelayanan dan Kualitas Produk Terhadap Keputusan Pembelian Sepeda Motor Honda Vario
This study aims to determine whether the quality of service has an influence on purchasing decisions for Honda Beat motorbikes at PT. Tunas Dwipa Matra Parepare Branch, where the truth is proven, Ha1 is accepted and Ho1 is rejected. and Product Quality has an influence on the Purchase Decision of Honda Vario motorbikes at PT. Tunas Dwipa Matra Branch of Parepare, where the truth is proven, Ha2 is accepted and Ho1 is rejected. As well as Service Quality and Product Quality jointly influence Purchase Decisions. This can be seen from the quality of service and product quality showing the calculated F value = 40.752 with a significance of 0.000 <0.05. So in this study, it can be stated that Service Quality and Product Quality have a joint and significant influence on Purchasing Decisions at PT. Parepare Branch of Dwipa Matra Branch.
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