{"title":"聊天机器人的比较分析","authors":"Shivang Verma, Lakshay Sahni, Moolchand Sharma","doi":"10.2139/ssrn.3563674","DOIUrl":null,"url":null,"abstract":"A chatbot is computer software that employs Natural Language Processing and Pattern Recognition techniques to provide appropriate answers to questions posed by humans. In this paper, we are analyzing and comparing the total accuracy score of the following chatbots: Rose, Google Assistant, Siri, Machine Comprehension Chatbot, Mitsuku, Jabberwacky, ALICE and Eliza based on the answers provided by them to a set of predefined questions. The chatbots were broadly analyzed on three focal parameters: 1. Assessment of Factual Questions, 2. Assessment of Conversational Attributes, and 3. Evaluation of Exceptional queries. The paper produces conclusive comparisons and conclusions and then ranks these chatbots according to their performance in the above-mentioned focal points. These focal points help in assessing the chatbots according to their responses by assigning a rank to each chatbot concerning others. The final level is evaluated by averaging grades attained in the three parameters above.","PeriodicalId":102139,"journal":{"name":"Other Topics Engineering Research eJournal","volume":"8 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":"{\"title\":\"Comparative Analysis of Chatbots\",\"authors\":\"Shivang Verma, Lakshay Sahni, Moolchand Sharma\",\"doi\":\"10.2139/ssrn.3563674\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"A chatbot is computer software that employs Natural Language Processing and Pattern Recognition techniques to provide appropriate answers to questions posed by humans. In this paper, we are analyzing and comparing the total accuracy score of the following chatbots: Rose, Google Assistant, Siri, Machine Comprehension Chatbot, Mitsuku, Jabberwacky, ALICE and Eliza based on the answers provided by them to a set of predefined questions. The chatbots were broadly analyzed on three focal parameters: 1. Assessment of Factual Questions, 2. Assessment of Conversational Attributes, and 3. Evaluation of Exceptional queries. The paper produces conclusive comparisons and conclusions and then ranks these chatbots according to their performance in the above-mentioned focal points. These focal points help in assessing the chatbots according to their responses by assigning a rank to each chatbot concerning others. The final level is evaluated by averaging grades attained in the three parameters above.\",\"PeriodicalId\":102139,\"journal\":{\"name\":\"Other Topics Engineering Research eJournal\",\"volume\":\"8 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2020-03-29\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"3\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Other Topics Engineering Research eJournal\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.2139/ssrn.3563674\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Other Topics Engineering Research eJournal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.2139/ssrn.3563674","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
A chatbot is computer software that employs Natural Language Processing and Pattern Recognition techniques to provide appropriate answers to questions posed by humans. In this paper, we are analyzing and comparing the total accuracy score of the following chatbots: Rose, Google Assistant, Siri, Machine Comprehension Chatbot, Mitsuku, Jabberwacky, ALICE and Eliza based on the answers provided by them to a set of predefined questions. The chatbots were broadly analyzed on three focal parameters: 1. Assessment of Factual Questions, 2. Assessment of Conversational Attributes, and 3. Evaluation of Exceptional queries. The paper produces conclusive comparisons and conclusions and then ranks these chatbots according to their performance in the above-mentioned focal points. These focal points help in assessing the chatbots according to their responses by assigning a rank to each chatbot concerning others. The final level is evaluated by averaging grades attained in the three parameters above.
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
