Medical patient appointments management using smart software system in UAE

Taking an appointment means go to the medical center, asking about the suitable doctor for your case, spend a lot of time, or make a phone call, or take an appointment with general doctor, after that let he/she decide to which specialists you have to go; it is very long, and boring process. The main aim of this research is supporting Smart Cities Approach in UAE by designing and implementing system and mobile application “Mwa3edk” to add new concepts for the process of taking appointments with doctors in hospitals and medical clinics by transferring this process into the online world technology. This system will be able to connect a huge number of hospitals and clinics with users over UAE; and enable people to look for doctors in different locations and take appointments that suite them. In addition, users can describe their symptoms then the application will give them recommendations according to what they described using the embedded artificial intelligent method, this will help users to avoid one step, where they can take appointment directly with a specialized doctor instead of meeting the general doctor first.