软件支持过程研究

Wei Zhang, Dahai Jin, Zhiqing Shi, Xiangxuan Tian
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引用次数: 0

摘要

随着信息技术的飞速发展,软件的地位和作用越来越突出。同时,由于规模和复杂性的不断增加,软件问题也越来越多。因此,软件支持的重要性也在增加。简要介绍了软件支持的概念和分类,提出了部署前软件支持和部署后软件支持的流程,讨论了软件支持的原则和机构。
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Research on Software Support Process
With the rapid development of information technology, the status and role of software are more and more prominent. At the same time, due to the increasing scale and complexity, software problems are also increasing. Therefore, the importance of software support is also increasing. This paper briefly introduces the concept and classification of software support, puts forward the process of pre-deployment software support and post-deployment software support, and then discusses the principles and agency of software support.
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