Introduction: High Expectations

This book proposes a new synthesis in which AI-based intelligent algorithms are combined with human-centered thinking to make HCAI. This approach will increase the chance that technology will empower rather than replace people. In the past, researchers and developers focused on building AI algorithms and systems, stressing machine autonomy and measuring algorithm performance. The new synthesis gives equal attention to human users and other stakeholders by raising the value of user experience design and by measuring human performance. Researchers and developers for HCAI systems value meaningful human control, putting people first by serving human values such as rights, justice, and dignity, and supporting goals such as self-efficacy, creativity, responsibility, and social connections.