在线客户审查、在线客户评级和对在线购买决策的影响(Pgri Semarang大学生案例研究)

Anna Irma Rahmawati
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引用次数: 0

摘要

本研究旨在确定在线顾客评论、在线顾客评分和信任对Shopee在线购买决策的影响。使用的研究类型是定量的非概率抽样方法,并以90名受访者为样本,他们是使用过Shopee的PGRI大学的FEB学生。本研究的数据分析采用多元线性回归。结果表明,在线顾客评论和在线顾客评分对在线购买决策没有影响,信任影响Shopee的在线购买决策。
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Pengaruh Online Customer Review, Online Customer Rating Dan Kepercayaan Terhadap Keputusan Pembelian Online (Studi Kasus Pada Mahasiswa Feb Universitas Pgri Semarang)
This study aims to determine the effect of online customer reviews, online customer ratings, and trust on online purchasing decisions at Shopee. The type of research used is quantitative with non-probability sampling method and a sample of 90 respondents who are FEB students at PGRI University Semarang who have used Shopee. Data analysis in this study is using Multiple Linear Regression. The results show that online customer reviews and online customer ratings have no effect on online purchasing decisions, and trust affects online purchasing decisions at Shopee.
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