标杆管理的一般概念及其在欧洲高等教育中的应用

J. Nazarko, K. Kuźmicz, Elżbieta Szubzda‐Prutis, Joanna Urban
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引用次数: 38

摘要

本文的目的有两个:介绍基准管理的理论基础和讨论基准管理的实际应用。基准测试也被分析为生产力加速器。作者研究了公私部门的基准使用情况,并适当考虑了这两个领域的特殊性。特别注意介绍高等教育的现状和应用标杆管理的条件。在高等教育中进行的基准测试项目的示例说明了基准测试使用的范围。最后,作者对在高等教育环境中,特别是在竞争压力和经济快速发展的背景下,运用标杆管理提出了建议。
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The General Concept of Benchmarking and its Application in Higher Education in Europe
The purposes of this paper are twofold: a presentation of the theoretical basis of benchmarking and a discussion on practical benchmarking applications. Benchmarking is also analyzed as a productivity accelerator. The authors study benchmarking usage in the private and public sectors with due consideration of the specificities of the two areas. Special attention is paid to the presentation of the current picture of higher education and conditions for the application of benchmarking. The chosen examples of benchmarking projects conducted in higher education illustrate the spectrum of benchmarking usage. The authors conclude the paper with a recommendation for the employment of benchmarking in the higher education environment, especially in the light of competition pressures and rapid economic development.
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