供应链管理关系对内罗毕县公立医院绩效的影响

Kanake Josephine Naitore, S. Nyang’au
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引用次数: 1

摘要

本研究的目的是建立供应链管理关系对肯尼亚公立医院绩效的影响。本研究以以下目标为指导:评估战略供应商伙伴关系对内罗毕县公立医院绩效的影响,评估客户关系对内罗毕县公立医院绩效的影响,评估信息共享对内罗毕县公立医院绩效的影响,最后确定供应链创新对内罗毕县公立医院绩效的影响。研究者采用描述性研究设计。本研究将重点关注在内罗毕县各公立医院采购部门工作的所有163名员工,这些员工负责采购保健产品和服务。该研究采用人口普查,所有员工都被招募参加这项研究。本研究使用的原始数据是通过问卷调查收集的。采用李克特五点量表问卷。研究人员雇了两名研究助理来收集数据。从调查问卷中收集到的数据被赋予代码,输入计算机,最后进行编辑以确保完整性。数据分析采用社会科学统计软件包(SPSS)和Microsoft Excel。关于战略供应商伙伴关系,该研究确定,战略供应商伙伴关系对内罗毕县公立医院的绩效产生了显著的积极影响。研究还确定,客户关系领导风格对内罗毕县公立医院的绩效有显著的积极影响。该研究进一步证实,信息共享对内罗毕县公立医院的绩效产生了显著的积极影响。研究最终确定了供应链创新对内罗毕县公立医院绩效有显著的积极影响。
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Effect of Supply Chain Management Relationship on the Performance of Public Hospitals in Nairobi County
The purpose of the study was to establish the effect of supply chain management relationship on the performance of public hospitals in Kenya.The study was guided by the following objectives: to assess the influence of strategic supplier partnership on the performance of public hospitals in Nairobi County,to evaluate the influence of Customer Relationship on the performance of public hospitals in Nairobi County,to assess the influence of Information sharing on the performance of public hospitals in Nairobi County and finally to determine the influence of Supply chain innovation onthe performance of public hospitals in Nairobi County.The researcher used descriptive research design.This study will focus on all the 163 employees working with procurement department in various public hospitals for procurement of healthcare products and services in Nairobi County.The study used census where all employees were recruited to take part in this study.This study used primary data which was collected through use of questionnaires. Afive-point Likert scale questionnaire was used.. The researcher contracted two research assistants to collect data. The collected data from the questionnaire was be been given codes, keyed in the computer and eventually edited for completeness. Statistical Package for the Social Sciences (SPSS) and Microsoft Excel was used data analysis.Regarding strategic supplier partnership, the study established that strategic supplier partnership had a significant and positive effect on the performance of public hospitals in Nairobi County.The study also established that customer relationship leadership Styles had a significant and positive effect on the performance of public hospitals in Nairobi County.The study further established that information sharing had significant and a positive effect on the performance of public hospitals in Nairobi County.The study finally established that supply chain innovation had significant and a positive effect on the performance of public hospitals in Nairobi County.
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