对改进业务流程的精益实施程序进行分类

Y. Tiamaz, N. Souissi
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引用次数: 5

摘要

为了改进不同部门的业务流程,有几个程序可以应用精益方法。然而,这些过程似乎很难被实践者理解,并且不允许他们通过业务流程改进实现所有期望的目标。本文强调需要对文献中的精益实施流程进行分析和分类,为业务流程管理者提供实施精益和改进业务流程的流程趋势。为了实现这一目标,首先对精益实施程序的文献进行了回顾,然后对所选择的程序进行了分类,最后对所选择的程序进行了分析。本文的结论是,面向工具的过程和混合过程在所有部门中被采用得最多,而依赖于工具、原则和目标的混合过程对实现业务流程经理所设定的目标有重要贡献。
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Classification of the lean implementation procedures for improving the business processes
There are several procedures for applying Lean approach in order to improve business processes in different sectors. However, these procedures seem difficult to apprehend by the practitioners and do not allow them to realize all the desired objectives through business process improvement. This paper highlights the need to analyze and classify Lean implementation procedures in the literature to provide business process managers with the trends in procedures to implement Lean and improve business processes. In order to achieve this goal, a review of literature of Lean implementation procedures is established, then a classification of the procedures selected is proposed and finally, an analysis of these selected procedures is elaborated. This paper concludes that Tool-oriented procedures and hybrid procedures are the most adopted in all sectors and hybrid procedures that rely on tools, principles, and objectives contribute significantly to achieving the goals targeted by the business process manager.
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