基于模糊层次分析法的ERP系统选择研究

Ya-Yueh Shih
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引用次数: 12

摘要

由于ERP系统的高度复杂性,前期人力、物力、时间都是必要的投入,小型企业实施ERP系统往往比较困难。此外,如何选择一个有用的ERP系统以及决策者的主观判断等诸多因素导致ERP系统实施难度加大。据此,从企业条件、软件供应商、ERP软件顾问、ERP系统功能、ERP系统特点、ERP系统成本等不同角度构建了评价一个有用的ERP系统的六个因素。然后在两两比较的基础上,采用模糊层次分析法来衡量各因素之间的关联权重。因此,企业的情况、ERP系统的功能和ERP系统的成本是ERP系统选择的最重要的因素。最高管理层的支持和企业的财务状况是所有标准中最重要的。其含义和建议将在后面讨论。
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A Study of ERP Systems Selection via Fuzzy AHP Method
Due to highly complexity of ERP systems, human resources, materials, and times are necessary investments in earlier stage, small enterprises are usually hard to implement the ERP system. Moreover, there are many factors related about how to select a useful ERP system and subjective judgment of decision makers result in promoting the difficulty of ERP system implementation. Accordingly, six factors are constructed to evaluate a useful ERP system from different perspectives, those are conditions of enterprises, supplier of software, consultants of ERP software, function of ERP system, characteristics of ERP system and cost of ERP system. Then Fuzzy AHP method is used to measure the related weights between different factors based on pair-wise comparisons. Accordingly, the condition of enterprise, function of ERP system and cost of ERP system are most important factors for ERP system selection. Top management support and financial condition of enterprise are the most important to all criteria. The implications and suggestions will be discussed later.
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