社交媒体对消费者购买行为的影响

Sony Varghese, Mansi Agrawal
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引用次数: 12

摘要

今天,社交媒体是最受欢迎和广泛使用的交流形式之一。目前,世界各地的人们利用社交媒体相互交流。近年来,人们一直在使用社交媒体讨论他们的经历。这也包括使用产品、服务或平台的体验。这些由社交媒体用户发布的产品评论每天被成千上万的人阅读,它们已经成为影响消费者购买行为的来源。在意识到社交媒体的价值后,组织开始使用社交媒体来销售他们的产品和服务。今天,社会媒体被用来有效地推销产品和服务,并吸引广泛的受众。本文旨在确定社交媒体的不同方面如何影响消费者的购买行为。
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Impact of Social Media on Consumer Buying Behavior
Today, social media is one of the most popular and widely utilized forms of communication. People currently utilize social media to interact with one another all around the world. People have been using social media to discuss their experiences in recent years. This also includes experiences using a product or service or platform. These product reviews posted by social media users are read by thousands of people every day and they have become a source of influencing consumer buying behavior. Organizations have started to use social media to sell their products and services after realizing the value of this medium. Social media is being used today to effectively market products and services and to attract a wide demographic of audience. This paper aims at identifying how different aspects of social media can impact consumer buying behavior.
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