ins中网红对顾客购买意愿的影响

Mohammad Mersa Bayu Wibisono, Handi Prasetyanto, Borsak Sitanggang, Armedya Dewangga, Merry Maryati
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引用次数: 0

摘要

现代社会的社交媒体已经变成了人与人之间主要的交流平台,那些有有趣内容的人会获得更多的关注者和更多的受众。因此,随着关键意见领袖或社交媒体影响者的崛起,社交网络的演变也在数字化发展。这种新趋势为网红创造了一个新的机会,可以将他们的曝光率和粉丝转化为一种新的营销方法,让品牌可以利用和宣传他们的产品,从而从网红的粉丝那里获得更多的关注。本文研究了影响者在社交媒体上对顾客购买意愿的影响,尤其是在Instagram上。本文介绍了营销中的影响者的社会认同结构,它还研究了影响者的感知专业知识、意见领导和兴趣匹配如何影响追随者的购买意愿。通过对印度尼西亚(Jabodetabek)受访者的数字调查,收集了308名使用Instagram平台的受访者的数据。研究显示,可信度和感知到的专业知识对消费者购买意愿的影响可以忽略不计。另一方面,兴趣契合度和意见领导对客户购买意愿有正向影响。本文将解释这些发现的理论和实践意义。
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Impacts of Influencers on Customer’s Purchase Intentions in Instagram
Social media in modern society has transformed into the main communication platform among people: those who are having interesting content will gain more followers and a bigger audience. Thus, the evolution of social networking has also evolved digitally with the rise of key opinion leaders or social media influencers. This new trend has created a new opportunity for influencers to monetize their exposure and followers into a new marketing method for brands to tap into and advertise their products to gain more awareness from influencers’ followers. This paper examines the impacts of influencers on customers’ purchase intentions on social media, especially on Instagram. The social identity construct is introduced in this paper as   of influencers in marketing, which also looks at how followers' purchase intentions are influenced by the influencers' perceived expertise, opinion leadership, and interest-fit. Data from 308 respondents who use the Instagram platform were gathered through a digital poll of respondents in Indonesia (Jabodetabek). Trustworthiness and perceived expertise had a negligible impact on customers' purchasing intentions, according to the study. On the other hand, clients' purchase intentions were positively impacted by interest fit and opinion leadership. This paper will explain The theoretical and practical implications of these findings.
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