尼日利亚饮料制造公司的高层管理承诺和销售队伍绩效

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摘要

本研究旨在考察高层管理承诺对尼日利亚选定饮料制造公司销售人员绩效的影响。研究对象为151人,包括从事尼日利亚生产的酒精和非酒精饮料销售的所有人员。收集数据的主要工具是问卷。最高管理者承诺的代理因子为领导力、管理层参与、管理层支持和资源分配。该文书发给了人口的每一个成员,其中142份调查表已填妥并以可用的形式归还。收集的数据采用百分比分析进行分析,提出的假设采用多元回归分析进行检验。研究结果显示,高层管理变量(即领导力、管理参与、管理支持和资源分配)与销售人员绩效之间存在显著关系。根据调查结果,得出结论,高层管理承诺影响尼日利亚饮料制造公司的销售人员绩效。因此,除其他事项外,建议最高管理层应通过推动改进,通过销售团队的业绩来提高销售额,从而发挥领导作用。此外,他们应该允许团队成员参与有关销售问题的决策制定。
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Top Management Commitment and Sales Force Performance of Beverage Manufacturing Companies in Nigeria
This study was designed to examine the influence of top management commitment on salesforce performance in selected beverage manufacturing firms in Nigeria. The study population was 151 and made up of all persons that are involved in sales of both alcoholic and non-alcoholic beverages manufactured in Nigeria. The major instrument for data collection was the questionnaire. The proxies for top management commitment were leadership, management involvement, management support and resource allocation. The instrument was administered to every member of the population out of which 142 copies of the questionnaire were completed and returned in useable form. Data collected were analyzed using percentage analysis and hypotheses formulated were tested using the multiple regression analysis. Findings from the study revealed that there is significant relationship between the top management variables (i.e. leadership, management involvement, management support and resource allocation) and salesforce performance. Based on the findings, it was concluded that top management commitment influences salesforce performance in the beverage manufacturing companies in Nigeria. Consequently, it is recommended, among other things, that top management should show leadership by driving improvement that will enhance sales through the performance of the sales team. Also, they should allow team members’ input into decision making on issues concerning sales.
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