Police and protest in the digital age – a post-Soviet comparison of citizen-police relations

Technological change has brought a new dimension to the interaction between civic protest and policing in post-Soviet societies. Social media has had a revolutionary impact on protests during the last decade, mobilising citizens to resist state corruption and despotism, notably in states like Armenia, the Republic of Moldova and Belarus. Enhanced surveillance techniques and new communication channels have, at the same time, changed policing techniques and the modes of interaction between citizens and the police. This article examines the dynamics of transformed protest and policing practices, particularly of public order police, in the context of digitisation and social/political protest and change. It sheds light on the transformation of citizen-police relations and, ultimately, on the repercussions this has on the respective polities. The principal findings of the paper reveal that digital technology has been an important element in the evolution of practices of policing and police reform across the region. Yet, it is only one aspect of many in the somewhat divergent development of citizen-police relations. So far, it has produced rather negative effects instead of having been conducive to the mentality and ethos of the police. The disconnect between people and the police remains large in societies across the region.