质量文化在决定组织绩效中的作用:一个系统的回顾

Maher Ali Ahmed, Nisreen Mustafa Sajid
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引用次数: 0

摘要

本文探讨了质量文化在决定机构和组织绩效中的作用。质量文化是指采用持续改进的价值观和追求最高水平的绩效,以满足客户和利益相关者。许多研究评估组织绩效,并强调董事会规模、多样性和创新等因素。然而,这些研究在地理背景和使用的变量方面有所不同。本文旨在对这些研究的方法进行综述,并为今后这一重要课题的研究奠定基础。
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The Role of Quality Culture in Determining Organizational Performance: A Systematic Review
This article examines the role of quality culture in determining the performance of institutions and organizations. Quality culture means adopting values of continuous improvement and striving for the highest levels of performance to satisfy customers and stakeholders. Numerous studies assess organizational performance and highlight factors such as board size, diversity, and innovation. However, these studies differ in terms of geographical context and variables used. This review aims to provide an overview of the methodologies of these studies and lay the foundation for future research on this important topic.
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审稿时长
8 weeks
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