Inclusive and Safe Mobility Needs of Senior Citizens: Implications for Age-Friendly Cities and Communities

Municipalities are concerned with addressing social issues such as mobility inclusion and safety by increasing access to transport facilities and services for all groups in society to create equitable and equal access for all citizens. Moreover, the public transportation systems provided in cities have to be inclusive and safe, driven by emerging technologies such as Artificial Intelligence (AI)-based services that provide personalized recommendation to improve mobility inclusion and safety for all citizens in society, especially vulnerable road users such as senior citizens or older people. But at the moment, there are few studies that have investigated how municipalities can provide inclusive and safe public transportation in general and for senior citizens, particularly those aged 65 and above. Therefore, this study aimed to examine how to provide inclusive and safe mobility for senior citizens to improve out-of-home mobility services for senior citizens towards age-friendly cities and communities. Accordingly, a systematic literature review grounded on secondary data was adopted to investigate inclusive and safe mobility needs for senior citizens. The data were collected from previous research and existing documents, and a descriptive data analysis was carried out to provide insights on urban transportation policies related to senior citizens. Furthermore, case studies were adopted to present polices and strategies employed in Norway, Canada, the United States of America, the United Kingdom, Sweden, and Northern Ireland to identify measures employed to address the public transportation needs of an aging society, focusing on the provision of inclusive and safe mobility to senior citizens. Further findings from this study included the possible use of emerging technologies such as AI-based machine learning for inclusive and safe mobility.