Evaluation of the integration of a supply chain passenger transport services

The objective of this research is to evaluate the integration of a chain of transport services by links in Manabí, Ecuador for the identification of joint strategies and objectives. The research is classified as descriptive and with a quantitative approach. Theoretical methods are used such as: inductive-deductive, analysis-synthesis, historical-logical and modeling to carry out the investigation. The transport service chain is described. A checklist and an integration matrix are systematized to identify the level of integration, strategies and joint objectives. As a result, it was obtained that the study chain presents a high level of integration, and that the strategies focus on long-term contracts and few suppliers, a practical contribution.