NICHOLAS MARQUEZ, GERMAN ROJAS, SUSANA CHACÓN, VICTOR NOCETTI
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THE QUALITY OF THE SERVICES PROVIDED BY BUSINESS DEVELOPMENT CENTERS AND THEIR EFFECT ON MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN CHILE
This research tests the postulates of the theory of guided preparation in a sample of micro, small and medium-sized enterprises operating in a business development center in Linares, Chile. These centers are non-profit organizations administered by the Chilean Ministry of Economy’s technical cooperation service (SERCOTEC). This study explores the relationship between the services provided by business development centers and the effect perceived by entrepreneurs on the overall development of their businesses. It uses a sample of 343 companies registered in the Neoserra software database between 2018 and 2021. Using structural equation modeling, the data show how these companies are affected by the provided services. Implications are drawn for theory, policy and practice.
期刊介绍：
The Journal of Developmental Entrepreneurship (JDE) provides a forum for the dissemination of descriptive, empirical, and theoretical research that focuses on issues concerning microenterprise and small business development, especially under conditions of adversity. The intended audiences for JDE are scholars who study issues of developmental entrepreneurship and professionals involved in governmental and non-governmental efforts to facilitate entrepreneurship in economic and community development programs around the world. Articles will cover a broad range of topics, including: -Entrepreneurship and self-employment in developing contexts -Challenges and opportunities unique to minority and women entrepreneurs -Microenterprise funds and private-sector small business lending practices -Legislation, regulation, and tax policy that impact entrepreneurship and economic development -Processes that facilitate growth and development within emerging enterprises -Networks within and among entrepreneurial ventures -Marketing patterns and approaches in venture growth and development -International developmental entrepreneurship programs -Entrepreneurship in the informal economic sector -Education and training for aspiring entrepreneurs -Industry practices that adversely affect microenterprise development -Economic and social impacts of microenterprise activity
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