移动短视频内容营销对消费者购买意愿的影响:双中介模型的检验

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摘要

本文基于SOR理论,探索移动短视频内容营销对消费者购买意愿的影响机制,验证愉悦情绪和感知信任的中介作用。通过367份有效问卷,运用结构方程模型和Bootstrap进行实证检验。研究结果表明,移动短视频内容营销对消费者购买意愿、愉悦情绪和感知信任具有显著的正向影响,愉悦情绪在移动短视频内容营销与消费者购买意愿之间起部分中介作用,感知信任在移动短视频内容营销与消费者购买意愿之间起部分中介作用。愉快情绪和感知信任在移动短视频内容营销与消费者购买意愿之间没有链式中介作用。移动短视频运营商应提高视频内容的信息量、真实性、趣味性、情绪性,激发受众的愉悦情绪,增强受众的感知信任,进而增强购买意愿。
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The Influence of Mobile Short Video Content Marketing on Consumers' Purchase Intention: A Test of Two-Mediation Model
Based on SOR theory, this paper explores the influence mechanism of mobile short video content marketing on consumers' purchase intention and verifies the mediating effect of pleasurable emotions and perceived trust. Through 367 valid questionnaires, structural equation modeling and Bootstrap are used to conduct empirical tests. The results show that mobile short video content marketing has a significant positive effect on consumers' purchase intention, pleasant emotion and perceived trust, pleasant emotion plays a partial mediating role between mobile short video content marketing and consumers' purchase intention, and perceived trust plays a partial mediating role between mobile short video content marketing and consumers' purchase intention. Pleasant emotion and perceived trust have no chain mediating role between mobile short video content marketing and consumer purchase intention. Mobile short video operators should improve the informativeness, reality, interest, and emotion of the video content to stimulate the audience's pleasant emotion, enhance the audience's perceived trust, and then enhance the purchase intention.
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