网络口碑(E-WOM)和产品创新对Jombang地区Revlon产品购买决策的影响

Ratna Fransiska Anggraeni, Siti Aminah
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引用次数: 0

摘要

露华浓是一家来自美国的化妆品公司,于1932年由查尔斯·雷夫森和约瑟夫·雷夫森与化学家查尔斯·拉赫曼共同创立。因此,为了使消费者对产品保持需求,本研究的目的是确定和分析电子口碑和产品创新对中邦丽晶露华浓产品购买决策的影响。使用的研究方法是通过发放问卷的定量方法。本研究的人群是居住在中环丽晶区使用露华浓产品的女性消费者。本研究的样本采用有目的的抽样技术,共有96名受访者。数据分析技术采用PLS与SmartPLS 3.0软件。本研究结果表明,E-WOM对采购决策具有正向显著影响,产品创新对采购决策具有正向显著影响。 关键词:E-WOM;产品创新;购买决策
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Pengaruh E-WOM dan Inovasi Produk terhadap Keputusan Pembelian Produk Revlon di Kabupaten Jombang
Revlon is a cosmetic company from the United States which was founded in 1932 by Charles Revson and Joseph Revson with a chemist Charles Lachman. For this reason, so that the product remains in demand by consumers, the purpose of this study is to determine and analyze the effect of E-WOM and product innovation on purchasing decisions for Revlon products in Jombang Regency. The research method used is a quantitative method by distributing questionnaires. The population in this study are female consumers who use Revlon products who live in Jombang Regency. The sample in this study used a purposive sampling technique with a total sample of 96 respondents. Data analysis technique uses PLS with SmartPLS 3.0 software. The results of this study indicate that E-WOM has a positive and significant influence on purchasing decisions and product innovation has a positive and significant influence on purchasing decisions. Keywords: E-WOM; Product Innovation; Buying decision
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